The Coconut Tree Bristol, Gloucester Road Reviews Summary

Food Quality

Pros:

• "Food here is really good. A bit too spicy for my wife 😆 (prawn / goat curry), but not overwhelming."
• "Came here on a Friday night, food was absolutely fantastic can't fault it, lots of options for everyone."
• "The food is amazing and heartwarming - we had the amazing Egg Hoppers to start, followed by our mains of deep fried cheese and slow cooked pork."
• "The food was 💣, 100% excellent."
• "Delicious fresh food. Suitable for my dietary needs; vegan, intolerant to lots of foods."
• "Absolutely amazing fresh food that's full of flavour."
• "We had a beautiful meal here, and enjoyed the new-to-us flavours of the Sri Lankan street food."
• "The food was all incredibly tasty, full of flavour and diversity."

Cons:

• "Waited over an hour for food, was praying the wait would be worth it but was very disappointed."
• "The food was severely lacking in flavour and the roti was dry, portion sizes are too small for what you pay for."
• "The flavour of the curry was nice, however I got served all potatoes and 2 tiny pieces of meat."
• "Inedibly hot! Ordered on Uber Eats and we made sure to pick the items in the menu that made no mention of chilli."
• "Not very good food at all. Very bland. 'Food for a western palate' if you know what I mean."
• "Sadly, the pork was so salty all three of us who ordered it couldn’t eat it."
• "To be honest i would got a more tasty food from a frozen ready meal."
• "The food was quite bland and disappointing. The hoppers were soggy and the egg undercooked."

Service

Pros:

• "Service wasn't perfect though, maybe because it was Saturday evening."
• "Fabulous cocktails (and even a cool fiery presentation, if you're lucky! 🎆)"
• "I really can't fault this place. Staff were so friendly and welcoming."
• "The staff were amazing and helpful."
• "Staff were friendly, helpful and attentive."
• "The staff was really helpful nice. Very busy good vibes."
• "Our waitress was lovely but the service was slow and as a Sri Lankan I can confirm the food was not up to standard."
• "Staff could be a bit more attentive to tables however food is spectacular and cocktails are good."

Cons:

• "We waited so long that we just got the bill and paid, but that took so long too that we ended up going to the bar."
• "However once our food was cleared our table was ignored for 45 minutes."
• "However the service was shocking. We reserved a table but still had to wait, drinks never came, some dishes never came."
• "When we asked for a refund for the parts that didn’t come they said it might not be possible."
• "The bad reviews are all service. I ordered online, shortly after I rang to ask for a slight change."
• "The server lied on the phone and said it had already been sent out and hung up on me."
• "We have been to many restaurants but this was so disappointing us."
• "Very poor had to wait ages for food. Chickpeas came first with nothing else for 3 of us!!"

Ambiance

Pros:

• "Lovely atmosphere on a Wednesday evening, with chilled music and incredibly kind and helpful staff ☺️"
• "We enjoyed the homely feel of the pub and we left the restaurant stuffed."
• "Had some amazing cocktails on fire and the prawn curry was probably the tastiest curry I've ever had."
• "Great place, really can't recommend highly enough."
• "This Siri Lanka restaurant does not disappoint! Located at the city centre, this place provides a wide range of selections."
• "The atmosphere there is really fantastic with a dim lighting."
• "The atmosphere of the GR restaurant is relaxed, happy, joyful & somehow also electric."
• "The food was exquisite, each dish had its own unique flavour & we enjoyed everything."

Cons:

• "When eating in the Gloucester Rd restaurant it was VERY hot, slow and abrupt service."
• "Restaurant was soo loud, it was a struggle to talk and hear across a small table."
• "There aren't chairs and tables, just stools and long counters to eat off."
• "It came out very quick. All in all a bit underwhelming."
• "What I vividly remember though was the the chickpea and pineapple dishes. Both looking and tasting like straight from a can."
• "It's wayyyy ridiculously overpriced."
• "We all went for the £20 a head, sharing menu as we had no previous experience of Sri Lankan street food."
• "It was almost 21 when we ordered and waitress said kitchen was almost to shut but didn't say what time."