The Coconut Tree Reviews Summary

Service

Pros:

• "The service here is fantastic, staff are so attentive and friendly."
• "The staff explained all the dishes to us, as we had never had Sri Lankan food before, and it was all really tasty."
• "The service was nice and very helpful with the choices."
• "Superb service. Explained the food well and very friendly."
• "The staff were super friendly and welcoming, explaining the menu and what we needed to know."
• "We had drinks and mains and sides and deserts and it came to £32 per person and for the amount of food we ordered it seemed very reasonable."
• "Absolutely delicious food! And the cocktails are so tasty and creative."
• "Absolutely fantastic first experience of Sri Lankan food. Ella and Jess looked after us all night with great food recommendations and cocktails."

Cons:

• "The service was a bit chaotic on my visit 14/9/23. We were a large party but we did book and the restaurant was fairly empty so I feel they could have coped better."
• "I know from previous visits this is not normally the case. We were a large party but we did book and the restaurant was fairly empty so I feel they could have coped better."
• "10 pals got together for lunch. Just a shame that there seemed to be only one lady serving which meant service was slow and there were long delays in everyone getting their dishes."
• "Service was very slow, sporadic and uninterested... no Sri Lankan vibe that I could discern."
• "Staff were friendly and welcoming, venue is nice and spacious. Food was very good, tried things we hadn't before and discovered some tasty dishes we shall attempt to recreate at home! Well worth a visit"
• "The service was quite confused, the waiting staff didn't know who had ordered what which resulted in some food being given to the wrong people a few times and as delicious as the food was it was not hot when it got to the table."
• "Very disappointing. If you haven't got the staff, don't overbook!"
• "Service today was awful, 2nd time I've been and waited 40 minutes for the bill, had to go to the bar to actually ask them for it and pay for the bill, seemed very understaffed so service felt really slow, chicken on the bone was mostly chicken skin and bone, all other dishes we had we would recommend though"

Food Quality

Pros:

• "The food and drinks came out pretty quick, considering how busy they were and all tasted fresh and hot."
• "I had never had food from Sri Lanka before so was glad a friend recommended this place. The food was good but not amazing but that might have been our choices."
• "I wish I knew this place before. The food was just divine! Cocktails were lovely! Great atmosphere."
• "Absolutely delicious food! And the cocktails are so tasty and creative."
• "The food is absolutely fabulous, top marks on presentation, top marks on the authenticity of the food, every dish was fresh, tasty and at the most perfect temperature."
• "The food was just divine! Cocktails were lovely! Great atmosphere."
• "The meal was delicious I had the goat and chicken curries both were very tasty but very hot at a standard curry house I'd of said medium hot and hot respectively."
• "Delicious, delicious food, authentic and true to Sri Lankan food culture. The service had flair, staff were attentive without hovering and the cocktails were just amazing!"

Cons:

• "Good little spot but i wouldn't go back as the food wasn't great. It was definitely reheated and I had indigestion the day after."
• "The food we ordered, I am pretty sure, the chef or who ever who cooked that food doesn’t have clue of what is Sri Lankan food is.. what a shame..."
• "First time visit. Felt nice to walk in to with it's Sri Lankan vibes throughout the decor. Nice lighting and music creating a welcoming, chilled ambient mood. Yes I'd certainly recommend you visit this place if you want to try out Sri Lankan food."
• "As a Sri Lankan myself, I have to say the food is just perfection. The food was spicy and delicious just as how Sri Lankan food should be. I was craving for Sri Lankan food for so long and Coconut Tree had some of the best."
• "It was a worst experience for me particularly regarding service here...This restaurant is highly short-staffed and thus takes extremely long waiting period for food."
• "The food was quite good, if a little under-spiced."
• "Food is great and cocktails are decent value too, as long as you don't compare to wetherspoons as we overheard another group doing 😂"
• "We visited this restaurant a few weeks after opening and cannot recommend it enough. Their tiki cocktail is spectacular and 241 deals make them great value. As for food, you get lots of small dishes (we were recommended about 7-8 dishes for 2) and you share with your table."