Arena Lounge UK Reviews Summary

Category: Restaurant Wembley

Address: 652 Harrow Rd, Wembley, HA0 2HA, United Kingdom

Phone: +442082481280

Rating: 4.6
based on 159 reviews.

Authenticity of Cuisine

Pros:

  • "Indian Food served here has a very authentic taste."
  • "Every dish prepared is with love and care."
  • "The real authentic Punjabi taste, love it."
  • "Desi lamp curry, feels so tender and very well cooked."

Cons:

  • "We had undercooked meat served."
  • "Uncooked paneer, Uncooked munchurian."
  • "The food is sub standard here. They bring out cold food in just a few minutes after ordering."

Service Quality

Pros:

  • "Vickram managed our event with professionalism and was very accommodating."
  • "Ravneet went above and beyond to make sure we were looked after."
  • "Vikram Singh and Ravnit kaur made our dining experience exceptional."
  • "Service was excellent, the Food was delicious and my team enjoyed the taste."

Cons:

  • "The last thing you want is a waiter smelling of poor body odour serving you."
  • "The service was lacking. Very loud music almost like a night club."
  • "We ordered a take away from here and it took 2 and a half hours to arrive."
  • "The service provided was excellent, but the food portion is too small."

Ambiance and Atmosphere

Pros:

  • "The atmosphere was really relaxed and accommodating."
  • "Very friendly atmosphere. During summer they have a sit-out area and huts which are very cozy."
  • "Ambiance was cherry on the cake, highly recommend."
  • "The ambience, food, staff everything is too good."

Cons:

  • "The venue was so loud. We could not speak without shouting on our table."
  • "The service in outdoor cabin is poor and hardly someone comes to follow up."
  • "The ambience outside is good. Only thing I didn't like was that our waiter was kinda creepy."
  • "Hit and miss, high staff turnover and food is not that great anymore."

Hygiene and Cleanliness

Pros:

  • "Everything was well planned and the arrangements were 5 stars!!!"
  • "The bathrooms are very clean."
  • "Very clean restaurant & this is the first thing that you DO notice as you enter."

Cons:

  • "We had jeera chicken wings, and it came with a strand off washing scourers, spoon came out dirty."
  • "Toilet seat rim was full of dried poor splatter don’t think this was cleaned for weeks."
  • "These people are smartly conning people. The chilli chicken we had upset our stomach."

Thanks! Your review is awaiting moderation.