Galleria Reviews Summary

Atmosphere & Ambiance

Pros:

• "Sitting next to the river on the enclosed balcony is a bonus."
• "Fantastic table on/in the balcony at the side of the Cam watching the punts, kayaks, swans and ducks go by."
• "Great ambiance, people watching punters on The Cam."
• "Enjoy the stunning views from both terraces."
• "It's a cozy, well-decorated place with a view of the river Cam."
• "Riverside views are what makes a special meal out, even more perfect!"
• "Awesome to sit on the terrace or balcony right over the river and interact with the punters."

Cons:

• "It was very quiet....no atmosphere."
• "Odd atmosphere - we were the only table left for what felt like an hour."
• "Place was rather cold too…"
• "No atmosphere. No fun."
• "Also the lighting was stark and very unromantic."
• "Not like some eateries where you can't hear yourself speak."
• "We were the only table left for what felt like an hour."

Service

Pros:

• "The staff are always welcoming and efficient."
• "Service excellent."
• "The evening meal was very attentive, food choices laid out in case anyone had forgotten (very organised)!"
• "Excellent customer service and attitude."
• "Staff were super friendly, nothing was too much trouble."
• "The service is always excellent and the food is delicious."
• "Service was fantastic, food was outstanding."

Cons:

• "Very very rude staff."
• "Unfortunately only two servers working today working very hard to serve all tables."
• "Our coffees were forgotten in favour of serving people who arrived 10 minutes after us."
• "We were brought the bill without asking, told that they were closing."
• "The greeting was very poor!"
• "Cigarettes under tables."
• "Asked for mint sauce was told chef refused to make it or serve it."

Food Quality

Pros:

• "The food is insanely good."
• "Food is delicious and reasonably priced."
• "We ordered the lamb and the honey chicken; both were delicious."
• "Food was superb."
• "Everything from the app to the coffee after dessert was perfect."
• "Foods were awesome."
• "The food is outstanding."

Cons:

• "Not what you’d expect for somewhere at this price point."
• "The mains beetroot & halloumi salad was OK, if under-seasoned and a little flat."
• "The chicken supreme & rice was tasteless; there was no chilli hit at all."
• "The cauliflower steak had no colour and resembled almost raw cauliflower with Heinz barbecue ketchup on top."
• "The vegetarian pastry baskets were stale; we would expect a freshly made pastry basket."
• "The main course was over cooked so definitely disappointed."
• "The flavours were weird and too strong."