The Pant-yr-Ochain Reviews Summary

Category: Pub Wrexham

Address: Old Wrexham Rd, Gresford, Wrexham LL12 8TY, United Kingdom

Phone: +441978853525

Rating: 4.6
based on 283 reviews.

Setting and Atmosphere

Pros:

  • "Another great pub from Brunning and Price in a lovely old building located down a quiet country lane."
  • "Amazing rural pub in fantastic setting."
  • "The garden is stunning, the inside rooms are comfortable, full of interest, beautifully decorated, spotlessly clean."
  • "A lovely evening. Very pleasant surroundings with a well developed and maintained garden."
  • "Beautiful setting, excellent procedures in place to protect customers & staff from Covid."
  • "Great atmosphere with a lovely fire going and beautiful views."
  • "The ambiance is terrific. It's essentially a very large house, so the dining areas are all broken up into what were the various rooms, so you don't get the sense of the scale."

Cons:

  • "This place frustrates me as it flatters to deceive every time I eat there!"
  • "It was very busy and as a consequence very noisy making conversations difficult."
  • "Car park is too small for when they are busy and a bit chaotic."
  • "The view was beautiful however it didn't make up for the lack in atmosphere as we felt judged by everyone who looked at us as though we didn't belong there."
  • "It was very loud in the pub (we sat in the conservatory) and we couldn't hear each other talk."
  • "The noise of banging from the coffee station plus the loud voices of staff who should have been otherwise engaged was most intrusive and stopped our conversation."
  • "Parking very squashed and a little chaotic."

Service

Pros:

  • "The staff are very friendly and attendant."
  • "Staff were pleasant and helpful."
  • "Service was just brilliant and very speedy!"
  • "Staff very friendly Our waitress Lizzy was lovely."
  • "Staff very nice and did their best coping with large numbers of customers."
  • "Service second to none."
  • "Friendly staff. Great service."

Cons:

  • "Very disappointed waited just over 3/4 of an hour before our food was ordered."
  • "Booked a table for 1:30 on a Sunday, had our table pointed out to us from across the restaurant and then left for 20 minutes, no drinks offered, Not even a Menu was handed to us."
  • "Today's visit did see extremely slow service."
  • "Waited ages to be served at the bar on arrival."
  • "The service whilst good was slow, and the food very slow to arrive."
  • "Waited an hour and 10 mins for food with no apology for the wait."
  • "I can honestly say that the staff were plentiful but very unattentive and blasé when we complained!!"

Food Quality

Pros:

  • "Food wise, it's at the better end of pub grub and cooked to a high standard."
  • "Chowder is extremely good!"
  • "The food is incredibly good."
  • "the food is always excellent, if a little on the pricey side for what is basically good pub food."
  • "Offers a variety of traditional British pub meals done perfectly."
  • "Consistently good food and service."
  • "The food is of a high quality and had really fresh flavours and served piping hot. Absolute value for money."

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