Bromley Picturehouse Reviews Summary

Seating Comfort

Pros:

• "Screen 1 is large, with good viewing lines and comfortable seats."
• "Comfortable tilting chairs, with enough leg room (I'm 6ft)."
• "The seats were very comfortable and made for good views of the screen from any angle."

Cons:

• "Sadly the seats weren't comfy compared to Vue or even oden."
• "Seats are terrible. no leg room."
• "The seating was horrendous and uncomfortable."
• "The leg room is atrocious and the seats are uncomfortable."
• "The standard of the seating wasn't very comfortable either."
• "Most uncomfortable sofa ever, poor view, loud noise from other screens."
• "Uncomfortable seats that have little leg space and do not recline."

Cleanliness

Pros:

• "Now it is clean, everything well kept, nice screens, seats, and even a bar."
• "The environment was very clean."

Cons:

• "There was a horrible smell everywhere."
• "Feet are literally sticking to the floor everywhere due to the amount of soft drinks spilled over past god knows how many years."
• "Dilapidated and freezing cold. My recent visit was horrific."
• "The whole cinema was filthy especially the toilets."
• "Dirty Carpets (in Screen 3 your shoes tend to stick to the carpets!)"
• "The male wash room stinks and is dirty like it has not seen a clean-up for a week."
• "Toilets are filthy and inadequate."

Staff and Service

Pros:

• "Staff were friendly and approachable."
• "The staff are extremely friendly and knowledgeable."
• "Staffs are always friendly and welcoming. Nothing is ever too much trouble."
• "Always had good service from the staff."
• "The staff are very friendly."
• "The staff was kind, polite and really helpful."
• "The staff are so friendly and helpful."

Cons:

• "What spoilt it was the guy on the ticket counter who couldn't be bothered to tell me how much I had to pay."
• "Spoke to the manager on few occasions about the level of cleanliness and he always repeated the same excuse that 'it will go a thorough cleaning next month'."
• "The staff are a little on the stretched-thin side, as we've had to wait a little while in the bar to be served."
• "No security in the room for rowdy kids, staff dont seem to care."

Facilities and Amenities

Pros:

• "Food looks good too, will be back."
• "They have the usual cinema snacks - popcorn, chocolate nibbles of various sorts, and ice creams."
• "Good cinema, nice bar and food, interesting selection of films."
• "Really nice quiet place for a drink on a weekend, hidden gem really."
• "Lovely art decor and good price for a premium cinema."
• "There is a cafe with a bar for before or after drinks."
• "Lovely cinema with a great bar and restaurant."

Cons:

• "Before lockdown, cafe had great food but only serving drinks and snacks at the moment."
• "The food menu is no longer available - there are now some basic staff created stuff like toasties but no chef for the full menu in my photos."
• "Food is pretty poor."
• "Unfortunately last night they had no tequila for the cocktails and the Aircon in screen1 was making more noise then the film at some points."
• "Oh forgot to let everyone know they sell some very special unique water, well I assume it is as it’s £2.99 for a small bottle."

Price and Value

Pros:

• "The prices were nice."
• "Small local cinema, good value."
• "It's at least £5 cheaper or more for adults and children compared to say a large 'Odeon' cinema, plus you get student discounts here."

Cons:

• "Expensive tickets."
• "It's very expensive, there wasn't a huge amount of leg room."
• "They are charging double vue down the road which has a much better experience."
• "The price is currently almost double Vue which is not far away."
• "Why go here, when this is the same price as the Vue cinema that's just opened at Bromley South?"

Overall Experience

Pros:

• "I really enjoyed my visit and will be going back- makes going to the cinema an event again."
• "Love this Cinema, I hope it doesn't close when the new one opens. This is a classic building purpose built to be a cinema."
• "Amazing little gem of Bromley."
• "Fabulous Gem in Bromley. Very beautifully and sympathetically restored to its former Art Deco Glory."
• "Great staff, beautiful cafe/restaurant and decor."
• "This is a great cinema."
• "What a beautiful cinema, love the art deco feel."

Cons:

• "Cinema experience depends on the screen you are watching. Some are better than others."
• "This place will shut down within the next year."
• "Really run down cinema. The Aircon was broken in the screen but no warning until you got up to the screen."
• "So bad compared to other picture houses."
• "This is by far the dirties cinema I have ever seen in my life."
• "People talk ALL THE WAY THROUGH the movie."
• "Tired old cinema that doesn't appear to have changed much in the last 30 years."