Cineworld Reviews Summary

Ticket Pricing

Pros:

• "But the student ticket prices are very well priced."
• "Best modern cinema in Nottingham. Always showing new movies at reasonable prices in high quality and sound."
• "Love their unlimited pass (£16.99/month for unlimited movies). It is sooooo worth it!"
• "Ticket prices are great"
• "it's decently priced"
• "Drinks are reasonably priced for a cinema."
• "The pre seat booking is great to skip adverts."

Cons:

• "The charges for online booking is ridiculous."
• "1 adult for a standard non-3D film with a large popcorn and large drink came to £28!!!!"
• "Overpriced, oversized snacks."
• "Everything is grossly overpriced."
• "It is overpriced for what it is."
• "food is expensive and for a single parent the offers are rubbish"
• "food and drink is prohibitively expensive"

Cleanliness

Pros:

• "The seats are comfortable and clean. The imax seats are the nicest."
• "awesome cinema pleasent staff clean warmly inviting"
• "Well-maintained and clean with friendly, helpful staff."
• "The staff are friendly and all the screens are clean."
• "Great friendly staff, place is clean and everything runs well."
• "Clean and tidy, nice atmosphere."
• "Always clean when I go in"

Cons:

• "Toilets are average, need more often cleaning."
• "However in the main bathroom the soap dispensers have been broken for weeks, going on a couple of months."
• "Only one downsize, women toilet is clean but every hand soap dispenser is empty."
• "The room was not clean and there is a weird stench all around the room."
• "The toilets are rarely very clean"
• "Went to the toilet not very clean"
• "It can be quite ... sticky."

Seating Comfort

Pros:

• "The seats are comfortable and clean. The imax seats are the nicest."
• "Very comfortable seating and a nice relaxing time at Cineworld."
• "The seats or pretty comfortable but have not been replaced in a long time."
• "Good seats."
• "Seats are very comfortable and always a good view."
• "the seating is great"
• "Normal seats are comfortable and temperature was just right."

Cons:

• "Seats were very uncomfortable as well."
• "seats very uncomfortable"
• "The seats have to be the most uncomfortable I have ever sat on in a cinema."
• "The seats were awful and uncomfortable."
• "seating not too comfortable"
• "The seats really let it down they weren't as comfy as others."
• "The real mission impossible was to try and get comfortable in the very uncomfortable seats!"

Staff Service

Pros:

• "awesome cinema pleasent staff clean warmly inviting"
• "Well-maintained and clean with friendly, helpful staff."
• "The staff are friendly and all the screens are clean."
• "We ran a corporate event here, using one of the cinema screens. Easily the best thing we've done. Inexpensive, amazing impact, and the staff were beyond helpful."
• "Great friendly staff, place is clean and everything runs well."
• "Friendly staff."
• "The staff are generally friendly and accommodating."

Cons:

• "I can't understand why it takes so long to serve people and every time I've been there has been some breakdown with either the tills or one of the food/drinks machines."
• "However, the service at snack bar was very slow and made us almost miss start of the movie!"
• "I have asked the staff to help when people have disturbed the film by talking and they haven't always helped."
• "the staff at the food counter don't seem to be bothered about how long they keep you waiting"
• "Managment were useless."
• "When i complained to a staff member they were disinterested"
• "Continuous disappointing experiences at Cineworld Nottingham, mainly because of the behaviour of the staff."

Facilities & Accessibility

Pros:

• "City centre location. Easy access once you've managed to park."
• "Love this place! IMAX sells it for me, but the venue itself is nothing short of gorgeous."
• "Really like this cinema. It’s literally in the centre of Nottingham - after the film you can go to Alto for few drinks if you wish so :)"
• "Car parking isn’t provided but they’re various options nearby and around the city centre"
• "Easy access to the car park and city centre and other places."
• "The one unique selling point of this cinema is that is very easily accessible as pretty much all buses are designed around the city centre"
• "It is very easy to get to via public transport"

Cons:

• "Unfortunately in the screen we were in, which was screen 11, the wheelchair spaces are at the front of the screen and to the side slightly."
• "idiotic groups of people shouting random things during the movie"
• "Not sure if its the same in all of the screens but screen 2 seating was disappointing."
• "But it's hard to find your seat the rows don't have letters lots of confused people asking for directions at the door."
• "You cannot use a disability Cea card unless you go to the cinemas to pre-book remember this only applies for people with disabilities."
• "The Air Conditioning was broken so with a full auditorium the room got very hot!"
• "broken air conditioning"