Burr & Co. London Reviews Summary

Atmosphere and Ambience

Pros:

• "The atmosphere is calming and the views are nice."
• "Very happy to find this spot to work remotely from London. The staff is amazing and the atmosphere is very cool."
• "The atmosphere is lovely. But customer service is awful."
• "Scala who? On Saturdays, there’s a DJ brunch and my goodness the vibes are immaculate."

Cons:

• "The only issue I have with the place is that at times the music was too loud."
• "This place looks cool from inside and outside located in historic building, but service is so awful."
• "My daughter and I had lunch here today. The cous cous was inedible, over seasoned with powdered turmeric."

Food Quality

Pros:

• "The food is delicious and well above standard."
• "We had a very nice lunch with big fresh salads - the caesar with smoked chicken is particularly nice."
• "The food that we had was top class, extremely well presented, excellent service."

Cons:

• "Food was OK, nothing special (shakshuka was disappointing)."
• "I ordered the 'Full English breakfast', which was £13, so I expected a decent meal. What I receive was nothing short of a joke."
• "Taste for both dishes was around average and had to add tobasco and ketchup to add some flavour."

Customer Service

Pros:

• "Staff is amazing and the atmosphere is very cool."
• "Friendly and top notch service from a very accommodating team."
• "The staff is quite helpful and friendly."

Cons:

• "But I really felt obligated after having breakfast here this morning... Never have I felt more ripped off."
• "I felt ripped off."
• "The staff is very rude, they don't know the meaning of hospitality."

Price and Value

Pros:

• "Although it is in central London the prices are decent to average."
• "The prices were less than places like Franco Manca nearby."
• "Prices are a quite average and relatively cheaper than in most of the central hotels."

Cons:

• "I had their beet latte which was really nice albeit a little overpriced for the quantity."
• "The coffee was okay but very expensive."
• "£4.50 for a flat white. Then they re-did the bill because they needed to add a service charge. So I had a £5.50 takeaway flat white."