Hollow Trees Farm Reviews Summary

Play Areas and Activities

Pros:

• "The children's play areas are safe and fun and there are many little areas for the children."
• "Loads of climbing, sliding activities, animals to feed, huge sand pit with loads of toys."
• "Just to say - it is amazing! Well organized, clean, safe, interesting, entertaining, full of activities."
• "They are constantly investing in new activities for the kids, the latest being a large climbing frame with slides."
• "So much for the kids to do including play areas, mini golf, tobogganing, tractor rides (toys and the real thing) and a maze."
• "Lots of play areas to keep children entertained."
• "Lots of different play areas for kids and plenty of room to run around."

Cons:

• "The play areas are the only decent thing about this place now."
• "I'd recommend the farm trail for kids in the summer, but it can be a bit bleak on a rainy day in mid-winter."
• "The only issue is the trail itself isn’t well mapped."

Animal Encounters

Pros:

• "The animals, loads to see there and to feed."
• "Enjoyed feeding animals such as goats and sheep."
• "The animal enclosures are very accessible and beautifully layed out."
• "A few different animals to see, stroke and feed."
• "The farm has many different animals to pet and feed."
• "So much for children to do and explore and lots of lovely animals."
• "Brilliant morning out walking round the farm trail feeding the animals."

Cons:

• "We had a lovely time here, however I just wanted to mention that the cows don’t seem very well looked after."
• "Had a lovely time here, apart from 2 goats got there heads stuck in the square mesh fence."
• "Would have been five if we hadn't bought animal food only to find nearly all the animals indoors so only managed to feed a couple of goats."
• "Well, what a disappointing visit today! I've always loved it here but where were all the animals?!? It was just Goats galore..."

Food and Cafe

Pros:

• "The restaurant served excellent food, very impressed with the children's menu."
• "The food is so yummy and we love the simple options for little ones."
• "Lovely food and drink in cafe with friendly staff."
• "Delicious 😋 food served promptly with a smile 😃"
• "The cafe food was incredible and all the staff were very friendly and helpful."
• "Food in the cafe was excellent, local and served by friendly ladies."
• "Delightful breakfast at this very homely cafe."

Cons:

• "Coffee were weak jacket Well overdone brie and cranberry panini overloaded with brie and toasted on a surface that had burger and onion transferred to panini very disappointed."
• "The same aggressive server told me off - loudly- in front of the entire restaurant."
• "Completely unorganised....waited 40 mins for a couple of sandwiches and fish gougins."
• "Cafe limited selection, my Ham egg and fries tasted of garlic."
• "The panini was without any crisp or salad and the £2.80 coffee was in a tiny cup."
• "The Cafe food was awful if you get anything fried, like sweet potatoes fries or fish."
• "The English breakfast was one of the worst I have ever had."

Value and Pricing

Pros:

• "The parking is free .. the admission price of £6.50 for an adult is well worth the money."
• "I definitely recommend this place if you want a cheap time out and to see some animals for the kids."
• "Excellent day out for kids and adults. Only £3 to get in and under 3's are free. Amazing value!!"
• "Very affordable much better and cheaper than jimmys farm."
• "Popped in for lunch in the Café which was delicious and reasonably priced."
• "Prices have gone up a bit since last year, but still very good value and they've done a lot of work around the trail improving and adding extra play areas."
• "Excellent value farm trail at £6.50 each with some old friends like the giant chair and goat mountain plus new climbing Frames and changes to the cresta run tobbogans too."

Cons:

• "I think it's got too expensive which is sad £6.50 to go around the farm??????"
• "The shop is nice with artisan produce but it is expensive."
• "I love bringing my 2 young daughters to your Farm Trail. But because your 3-16 year old price is the same as an Adult I won't be able to bring them as much after October."

Staff and Service

Pros:

• "Wonderful helpful and friendly staff."
• "The staff are very friendly & efficient."
• "The staff were friendly and knowledgeable."
• "Extremely friendly staff !!!"
• "Staff very friendly and helpful plenty of toilets and hand-washing station available."
• "Staff were helpful and professional, facilities well maintained and welcoming."
• "The staff member we spoke to at the end was polite and friendly."

Cons:

• "The same aggressive server told me off - loudly- in front of the entire restaurant."
• "Very disappointed, as we were there waiting to be seated within their 15 minute cut off. Will not be returning, despite the cake looking very good!"
• "Each choice we asked for from the menu was not ‘available’."
• "We were not offered drinks for a very long time."
• "The farm is lovely. But the attitude from the restaurant staff about babies and bringing your own food is ridiculous."
• "A young waitress used a blue cloth, wiped the table legs then with the same cloth wiped the chairs then went to the table."
• "The staff were all friendly, if you pretend Lawnmower Man didn't exist."

Facilities and Cleanliness

Pros:

• "There were lots of hand washing facilities and social distancing reminders."
• "Clean and tidy with lots of places to wash hands after feeding animals."
• "It’s very clean and has many wash areas to stay safe whilst touching animals."
• "The layout of the farm trail has changed and there are more pieces of play equipment."
• "The cafe has expanded out so there is plenty of seating both in and outdoors. The food is extremely nice and well presented."
• "Great staff in all areas."
• "Delightfully charming without being fussy, cosy without being cluttered, and wonderful helpful and friendly staff."