"It’s like stepping into a whole new world as you enter the gates."
"The culture, clothes, history, drinks, colour, music, energy and environment is one of kind."
"The ambiance, I loved it, I won too."
"Fantastic race course, from access to security food and drink well done."
"The energy, staff, race horses, jockeys and of course the Royal family make it an excellent day out!"
"Beautiful atmosphere and of course a wonderful day at the races! One of my favourite places in the Summer!"
"Amazing day. Buzzing, fab facilities, The Long Room, its staff and food wonderful."
Cons:
"Chaotic! I was looking forward to my first ever visit... Did not enjoy the day at all. Unfortunate."
"Trouble has been on the rise, in my opinion, or the trouble is more noticeable as a resident."
"The grandstand experience is a bit of a let down really, its obviously a huge stand and relatively new, it was quite busy but the internal design doesn't do well with moving crowds, elevated walk ways are very narrow in places."
"Really not a great experience. Started badly, didn't get much better."
"Went for Royal Ascot in the village enclosure and just utterly disappointed, not enough toilets, not enough seating."
"Fabulous racecourse but visit on Champions Day spoiled by overcrowding in Enclosures, massive lack of seating anywhere."
"Village Enclosure at Royal Ascot on 18th of June wasn't fit for purpose. Absolute disgrace!"
Staff and Service
Pros:
"The service is always impeccable with great attention to details."
"The staff working there were so helpful. Loved their bowler hats and smart uniforms."
"Friendly staff everywhere."
"The staff were brilliant, with every person I came into contact with being friendly, polite and very knowledgeable."
"Staff are absolutely brilliant extremely helpful and friendly also very knowledgeable."
"The venue staff were amazing, 5 star service, from the waiters to the chef's."
"Most staff where amazing so friendly and helpful."
Cons:
"I really enjoyed this event. It would have definitely been a 5 star event but our server was very poor."
"NO ONE could tell us where to enter or even scan our ticket, any questions, restaurants/bars, race times OR anything about anything."
"Unfortunately due to the drunken 'women/girls' behind us, cavorting on the floor and baring all, it's not an enclosure I would recommend or go in next time."
"Poorly organised and staff are useless."
"One or two of the staff working were not accommodating."
"I see rude security often telling ppl what they can't do on a race day."
"Terrible! We hosted the Maharaja of Punjab, His Excellency Ranjit Singh and his wife at the Villiers Club on Friday 24th. The seating was totally inadequate, insufficient air-conditioning, and much more annoying was gross negligence of management."
Facilities and Amenities
Pros:
"The Ground Stand is very modern but few seats."
"It is well facilitated with lots of toilets, bars, food outlets, a shop."
"The facilities were all in good condition and the event was well organised."
"The race courses facilities were plentiful and kept clean."
"The amenities and facilities are plentiful with loads of bars, food, seating, picnic hampers, shops…you name it!"
"Toilets well signposted and clean."
"There was free drinking water tap, clean toilets and an free area for kids to play different sports."
Cons:
"As like other years the facilities in the car parks were atrocious."
"Shockingly few water points."
"Very little cover from the hot sun and unsurprisingly I saw several people requiring medical assistance when leaving the site."
"The only issue was that the toilets in car park 8 broke down one day so couldn't be used."
"New village enclosure has very little shade."
"There was no shade to be had that wasn't already taken, no umbrellas, no seating available."
"General signage in the Grand Stand is poor."
Food and Drink
Pros:
"The food, drink and service was excellent."
"Fantastic place, experience, loved the food the history of the place especially the original gates."
"The food was nice also."
"The food did not disappoint, absolutely luxury, best food I have had."
"Food was great bar in I asked twice for my meat to be cooked more but it didn't happen so couldn't eat it so bit of waste of money and put dampener on the day."
"The food was delish. A fussy eater devoured the tater tots, the mac n cheese, so flavorsome."
"Great food and drinks served at the club."
Cons:
"The prices was astronomical an example £3.50 for a can cola."
"However food and drink was very expensive and the quality did not match the prices."
"Drinks prices were as usual steep a jug of pimms £35 which was about 4 pints worth. A pint of beer £7."
"VERY over prices drinks and food."
"Expensive Pimms (£10 a glass) and burgers!!!"
"Meat patty was dry, you could tell the burgers had been sat on the side for hours."
"It's a shame that Ascot feels they need to rip off their customers with this sub standard substandard food."
Accessibility and Parking
Pros:
"Been to Royal Ascot 3 times, always a highlight event of the year! Got tickets for this years event which I’m sure will be the busiest yet due to being publicly accessible for the first time since the pandemic!"
"Parking was n abundance."
"On family days the parking is free."
"Free car parking on Non race days nearby and coffee shops and pubs in Ascot high street."
"It is a short walk from the station to the grounds. Plenty of parking is available."
"Plenty of Carparks, plenty to see, and Ascot town shops are very close."
"FREE parking too!"
Cons:
"For those that haven’t been before, the public transport is a nightmare so get the earliest train you can into Ascot so you don’t end up missing half the day with cancelled trains."
"Being a hot day there were no water stations to help keep hydrated and the bars were running out of stock too early in the day."
"Car parking at the playing fields around the racecourse are unjustifiably priced at £45 per car !!"
"You can drive as there is ample parking, although parking costs start from £45 upwards."
"Not great if you're a coach driver. They charge £140 to park you have no facilities."
"One small thing the disabled parking in the main car park is a quite a walk with a wheelchair and equipment."
"Advice on Parking on the website is a joke and when I got there, there were no signs up telling you where to park."
Overall Atmosphere
Pros:
"It was Ladies Day, and I had a brilliant time, it is amazing place with great racing, and a fantastic atmosphere!"
"Enjoyed a day at the races! Bit of a walk when arriving by train but great atmosphere amongst the crowds."
"Another day out for my 50th celebrations 70,000 people joined me, great party! Amazing atmosphere."
"Amazing atmosphere and ambience, very warm and premium feeling."
"Very exciting Ladies Day was an amazing experience."
"Royal Ascot is a great day out, the atmosphere is buzzing from start to finish."
"Fantastic day out! Beautiful people dressed well."