Greenacre Financial Services Reviews Summary

Customer Service

Pros:

• "Greg & the team were so helpful and made getting a first mortgage stress free!"
• "Melanie went above and beyond for us as a family."
• "Laura has been absolutely brilliant help for me figuring out all the mortgage stuff."
• "I am a first time buyer and chose Greenacre to advise me on all things mortgages."
• "We had a previous mortgage advisor disappear on us after we made an offer on a house, I googled near me and found Greenacre."

Cons:

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Communication

Pros:

• "Greg kept me completely up to date at all times."
• "Melanie made every complex detail we had sail through smoothly and efficiently."
• "Lara went above and beyond in terms of her responsiveness; always available, working all hours."
• "Hayley Jones was super helpful to my fiancé and I. She made the daunting prospect of finding a mortgage a less stressful process and guided us throughout."
• "I had so much support throughout which has been priceless as a first time buyer."

Cons:

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Professionalism

Pros:

• "Greg Stanworth was truly amazing! Friendly, gave great advice and got the job done quickly."
• "Karl is very professional and knowledgeable broker."
• "Received a great service from Greg. He was fantastic throughout."
• "Azad's unwavering dedication from start to finish was nothing short of remarkable."
• "Dealing with Laura has been the most pain-free mortgage experience I’ve ever had."

Cons:

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Efficiency and Timeliness

Pros:

• "Also got us our mortgage offer very quick!"
• "Greg and his team were very helpful throughout, quick replies, great advice and a speedy service."
• "Azad not only secured a highly competitive interest rate before the market experienced a surge, but he also managed to push the transaction through during a period of system instability."
• "Greg was amazing and helped me out massively as a first time buyer."
• "Kerim at Greenacre was brilliant. He was working so hard to get us a good mortgage."

Cons:

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Advisory and Support

Pros:

• "Greg and his team have been absolutely wonderful in helping me obtain my first mortgage."
• "It is truly challenging to convey the exceptional experience I had with my mortgage broker, Azad Al-Ansari."
• "I cannot recommend Greenacre Financial Services enough! Melanie Palma has been absolutely amazing throughout the whole application process."
• "We can’t recommend Greg and Greenacre FS enough! They are amazing at what they do."
• "I would highly recommend Karl. He was a great help in navigating the process of arranging our first mortgage."

Cons:

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