Zizzi - Rushden Lakes Reviews Summary

Ambience and Environment

Pros:

• "The ambience was really good, with Halloween themed interiors."
• "The restaurant was clean as were the toilets with their lovely smelling hand lotion."
• "The area inside the Italian restaurant was very lively and open with lots of breathable area for sitting down and talking."
• "It felt a relaxed inviting environment and we were promptly greeted and seated."

Cons:

• "It was incredibly noisy and my wife’s meal was supposed to come with broccoli but they put asparagus on it which she hates."
• "Unfortunately next door has live music in the eve which was loud in the restaurant and spoiled the ambiance."
• "The floor where we sat was covered in food from the previous people so not very hygienic."
• "We were put on several pushed together tables, in the service area!"

Service and Staff

Pros:

• "The service couldn’t be faulted, very attentive."
• "We were taken care of by TY, who was great! And had the patience of a saint."
• "Gosia was very friendly and offered superb and prompt service."
• "Gosia really made our experience! She’s incredibly patient, warm, accommodating and funny."

Cons:

• "On that day, they looked under staffed, as the service was a bit slow."
• "Unfortunately served by the most rude and deliberately passive aggressive and sarcastic individual trying to pass as a waiter."
• "Really not impressed with the food or service at Rushden Lakes’ Zizzi restaurant."
• "Service was patchy. Pasta was greasy and heavy on the garlic."

Food Quality and Taste

Pros:

• "The Raspberry mint cooler was refreshing. The garlic bread had caramelized balsamic onion which was sweetish."
• "Both pizzas were amazing and the margarita was larger than I expected, over all we were extremely pleased."
• "The Calamari starter I had was faultless."
• "My classic pepperoni pizza was better than any pizza I have had in the US."

Cons:

• "The food however was not the best, I had a Rustica Sofia Pizza on which the chicken had stringy, tendon bits in it."
• "Some of the worst salmon i’ve ever had, was very dry and tasted like pure salt."
• "Pizzas were so dry so little condiments and the crust was so burned and hard."
• "Food was tasteless, poorly cooked, poorly heated and would definitely not return here."

Price and Value

Pros:

• "Amazing food at amazing prices! Definitely worth a visit."
• "Prices are fairly average."
• "The food was lovely and served promptly, would certainly visit again."
• "Very much so enjoy coming here, consistent great food and overall atmosphere, very cozy and welcoming."

Cons:

• "Just average food, should be less than half the price you pay in all honesty."
• "Food was delicious and presented well with quick service. Can’t wait to return and definitely worth the money."
• "Restaurant looks nice. This is plus. The rest are minuses. Staff not interested doing their job. Food tasteless. Cocktail on taste - water and vodka. Price very high."
• "Didn't receive a great service and food was pretty disappointing. Paid an optional service charge of 10% which I wouldn't have paid if it was given to me as an option."