Manor Hill House Weddings Reviews Summary

Category: Wedding venue

Address: Manor Hill House, Swan Ln, Upton Warren, Bromsgrove B61 9HE, United Kingdom

Phone: +441527861200

Rating: 4.7
based on 206 reviews.

Staff and Service

Pros:

  • "From our initial meeting, to the planning process and setting up/running the evening, we always felt that the team genuinely cared about our cause."
  • "We must give a special mention to Charlie and Chris who looked after us so well."
  • "Everyone was so helpful throughout, especially with a year of uncertainty and changes of plans."
  • "The staff work extremely hard, are professional throughout and always go the extra mile."
  • "The staff managed to take care of every request of both the guests and bridal party, whilst making it look effortless."
  • "Sophie and Chris did us all proud from the moment the venue was booked, to the pre-wedding visits, and most importantly how we were looked after on the day."
  • "Excellent service above and beyond from Sophie, Josh and their team."

Cons:

  • "The management took 20 minutes to get any form of first aid equipment."
  • "The service for bringing out the wedding breakfast was rather slow."
  • "Upon arrival staff told us that they would be down shortly to take our drinks order... 40 minutes had passed and we had to go up to prompt them to take our order."
  • "The wait for plates to be cleared between courses was very long, we waited over an hour (no exaggeration) for dessert from the main course."
  • "We also found the room changeover from day to evening to be extremely long."
  • "On the day the staff was nothing but unhelpful."
  • "The owners as arrogant, controlling and extremely money orientated."

Food Quality

Pros:

  • "The food was spectacular, a bbq wedding lunch, and all you can eat pizza as the evening meal."
  • "There wasn’t a bad word said about the amazing food, everyone loved it!"
  • "People haven’t stopped saying how amazing the food was, from the wedding breakfast to the evening food, it was faultless!"
  • "The vegan food & meat option was raved about by all of the guests."
  • "The food was Delish and the beef was the talk of allll the guests!!"
  • "The food was some of the best food I’ve eaten, every single guest agreed."
  • "The food was amazing, some of the best we've ever eaten."

Cons:

  • "The food would have been delicious had it not been rather cold due to the wait."
  • "The wedding breakfast was very delayed with around 1 hour between the top table being served to the final table."
  • "We had the breakfast for a group of 6 which left us only 15 minutes to eat- before they removed it. Also, not worth it."
  • "There was a delay with wine meaning most guests ended up going to the bar."

Venue and Atmosphere

Pros:

  • "Manor Hill saved the day. They were absolutely amazing."
  • "An amazing venue."
  • "The place itself is absolutely stunning and we had the most magical day."
  • "Manor Hill House is the most beautiful venue and location- all of our guests commented on how amazing it was!"
  • "The grounds are stunning."
  • "It's a stunning venue with loads of beautiful photo opportunities."
  • "The venue itself is gorgeous; immaculately presented, spacious and modern yet eloquent."

Cons:

  • "No room for a proper dance floor as they left far too many tables in the room, which felt crowded and pushed more people outside instead of partying, like they intended."
  • "The venue could do with getting air conditioning as it was such a hot day."
  • "The room was overcrowded with tables and not much room for the guests to dance."
  • "If the weather does take a turn for the worse be prepared to feel cramped and castrophobic in the bar and around the dance floor."
  • "My only criticism was the room for the evening reception felt too small and it forced quite a lot of the guests to sit outside on a chilly evening."
  • "This venue is predominantly outside so if the weather does take a turn for the worse be prepared to feel cramped and castrophobic."
  • "Going to the bar was a bit of a challenge, not particularly big so could be waiting for a little while."

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