Chiro London - Tooting Reviews Summary

Quality of Care

Pros:

• "The treatment is working."
• "He not only alleviated my symptoms but also was genuinely caring."
• "The quality of care is excellent."
• "After regular treatment from Sydney I have noticed great improvement in my initial neck pain complaint, and have also felt an enhancement in my day to day well-being."
• "I would highly recommend chiropractor adjustments to anyone who is struggling with spinal problems."
• "It worked wonders on me and I am pain free."
• "The treatment is consistent and there have been marked improvements in my pain and my mobility."

Cons:

• "No direction or indication of what future treatment should look like considering what was happening wasn't working."
• "Having gone there for months, twice a week, for a herniated disc, all I came out with was a lighter wallet."
• "A two minute assessment twice a week totalling £90. Ludicrous."

Staff and Service

Pros:

• "Everyone at Chiro Tooting is amazing from reception team who are bright and chatty, genuinely interested in how your days going."
• "Everyone there always makes you feel so welcome!"
• "The support team are very friendly and highly efficient."
• "Their receptionist Megan made me feel welcome and genuinely so easy to talk to just about anything."
• "The team at Tooting Chiropractic are fantastic. Michael, Karen and Lisa are always friendly, always personable and helpful."
• "The staff on the front desk at Chiro Tooting have been kind and helpful and always very professional."
• "Welcoming Environment with a great warm hearted team of people."

Cons:

• "I tried to get an appointment so sent a massage on whatsapp and was told someone from Tooting will get in touch with me and they did the next day... They have never come back to me after that. Poor communication."
• "Don’t like the sound of that. In my opinion go to your doctor first before going here and get advice and save your pocket."

Cost and Value

Pros:

• "Wonderful service and reasonable pricing at Chiro London."
• "The charge is comparable to what I would pay at home for a comprehensive adjustment."
• "The voucher was definitely a well spent money, so great value for money."

Cons:

• "Lovely 😊 people professional but a total rip off ! They want you to pay 💰 them installments for Say a months treatment."
• "Very nice people and customer service. But too expensive £60 first visit only for a review on your problems, then they want you to get an x-ray another £60 and then your first actual appointment."
• "But once the voucher is done they really try hard to sell you a full session period and you are looking at around 800 GBP."

Effectiveness of Treatment

Pros:

• "Curently I am pain free and able to walk again."
• "I’ve been coming here for over about 18 months now and it has totally transformed the quality of my life."
• "I am currently pain free."
• "The difference in how my back is now compared with 6 weeks ago is incredible – she really does have magic hands!"
• "I am happy to recommend Chiro London to anyone. It has really helped me to manage my pain."
• "Would highly recommend. Treatment has definitely improved my overall health."
• "But 6 weeks on, I’m almost completely recovered."

Cons:

• "It was very slow going at first, gradually I have noticed a lot of improvement from the terrible pain that I was in when I first got here."
• "Was not impressed at all. I’ve played football at the highest level and I know what treatment I should be getting. I was there for literally 15 mins and 5 of that was talking."

Customer Experience

Pros:

• "The Tooting Team are always lovely and friendly and exceedingly helpful."
• "I've always been able to get appointment times that fit in around work which has been helpful to make sure I can get my back and neck on the mend."
• "I sleep alot better aswell."
• "The reception staff are always cheerful and are very efficient."
• "The staff are so friendly and helpful, it's a pleasure to visit the Centre."
• "Also, the entire office is always very friendly, polite and willing to answer any queries."
• "Katie in the reception is super efficient and extremely nice."

Cons:

• "I could've saved myself some money and gotten better results by having a stranger on the street give me a massage."