Battersea and Wandsworth Chiropractors Reviews Summary

Professionalism and Care

Pros:

• "There is an atmosphere of calm professionalism as soon as you walk in."
• "Dr Ari has been attentive to my care. I can feel the positive improvement to my physical and mental health."
• "Both Ari and Andrew care in such a holistic way, looking at all aspects of your well-being."
• "Helped by his lovely receptionist Clara who delivers caring and helpful assistance, a definite must if you’re in need of care or after a better way of life and well being."
• "Both the receptionist and chiropractor were incredibly sympathetic, friendly and most importantly, professional."
• "The staff are very friendly and the practitioners have one objective in mind - to heal you."
• "Dr Ari is an incredibly approachable specialist who understands your needs and visiting his clinic and team is an occasion I look forward to every time I visit."

Cons:

• "Neither Ari nor his staff make use of them, nor encourage their use (he advised he is exempt as cannot breathe well with one on)."
• "It is wholly irrelevant how a service provider feels when asked about what they are doing to safeguard vulnerable patients - it is an objective question so that we can make an informed decision whether to continue attending, not a personal attack on one’s choices or beliefs."
• "The other signage that states that no more than 2 people should be in the reception at any one time were also disregarded."
• "Poor bed side manner and never sorted or corrected my misalignment."
• "He is dogmatic and doesn’t listen to you or what you need."
• "The response I received was unexpected, with him advising multiple times that 'it’s a personal question' and not one that he wishes to answer."
• "However, his approach to alleviating our health concerns specifically in regards to the ongoing pandemic was questionable."

Effectiveness of Treatment

Pros:

• "Listening to Dr Ari's holistic view of my situation made me realise I was in the right place."
• "The regular sessions have been extremely beneficial to me in the way that my energy alignment has significantly helped me manage day to day life stresses."
• "I was sceptical about chiropractic in general at the beginning, but Dr Ari has opened my eyes."
• "Very pleasant experience, as my back condition is improving and I have much less pain."
• "After 12 treatments I’ve experienced immense improvements, not only with regards to my back, but a number of things!"
• "I feel more energetic, I have much more strength in my body and a better posture."
• "I am happier, I feel focused, less bloated, confident and free!"

Cons:

• "The endless references to subluxations was utterly unscientific and has put me off massively."
• "liberally take spinal x-rays like they're polaroids without any concrete clinical justification for exposing people to ionising radiation."
• "Sessions were very short with not much work being done on the actual problem area."
• "Put me on a 12 week program... Over-priced for the 5 minutes of treatment you receive."
• "I liked everything but I realized that my issue needed a different therapy type - not surprisingly he disagreed."
• "I felt the experience was a waste of my time and money."
• "The sessions are very short (2-3 minutes) and expensive."

Customer Service and Experience

Pros:

• "You really feel how much important is for them to look after each client."
• "I'm also impressed at how punctual each appointment is kept."
• "Both Ari and Tugba the receptionist are incredibly welcoming and friendly people, who are very passionate about chiropractic."
• "I'm always welcomed with a smile and have great chats with Lara, Tugba and Gray."
• "It’s a nice presentable clinic in a good location - please do not hesitate to arrange an appointment."
• "5 star service from the moment you are greeted at reception."
• "A welcoming environment with friendly staff."

Cons:

• "I was required to purchase a set of X-rays in addition to the initial consultation session."
• "I called them to confirm, front desk said they would send an email with forms. I waited, never came."
• "When I arrived she said she couldn’t take me! It was 2 minutes past time, plus no adjustment first time!"
• "Horrendously obvious fear tactics, combined with an implied over promise that Chiropractors can solve all your problems."
• "The guy who first opened the practice was excellent and found the root cause of my issue and helped get me back on my feet. I will not be going back here."
• "only tell you 'diagnosis' & 'treatment' when you pay for second appointment."
• "I would find somebody else."