The Cooper's Brook - Pub & Grill Reviews Summary

Category: Pub Nottingham

Address: 101 Mansfield Rd, Daybrook, Nottingham NG5 6BH, United Kingdom

Phone: +441159264012

Rating: 4.0
based on 182 reviews.

Service

Pros:

  • "Service was always great, all ladies polite and accommodating."
  • "By way of contrition, the staff were very nice."
  • "Huge car park, very friendly and helpful staff."
  • "The staff are always very friendly and helpful."
  • "Bar lady was lovely and polite."
  • "The staff are very helpful and deliver service with a lovely smile."
  • "Such friendly service by Chloe (nothing was too much trouble)."
  • "Special mention for the staff member Stacy Ann, who was excellent."
  • "Really fast and friendly service, all staff were very accommodating."
  • "Management and staff were amazing. Absolutely brilliant."
  • "The staff were extremely welcoming and very attentive."

Cons:

  • "We waited 20 minutes for drinks and to place an order."
  • "Cold food was coming out as we were just leaving."
  • "The barmaid was rude and very ignorant."
  • "The staff weren’t attentive. Never checked if we were okay."
  • "Took time to take our order, food was barely warm."
  • "Waited ages and food was cold and to the lowest standard."
  • "Awful food with staff that honestly can’t be bothered."
  • "The staff - especially the bar manager - are experts in avoiding eye contact."
  • "Didn’t come back to us for at least 15 minutes or so despite being only one or two other parties seated."
  • "We asked for the bill, no one came back to the table."
  • "Waited forever for the food when it did come some on the food was cold."

Food Quality

Pros:

  • "The laid on buffet was superb, such lovely food, and very plentiful."
  • "The food was very tasty."
  • "The festive menu was beautiful and the gluten free menu was amazing."
  • "Best Katsu curry around and the rest of the menu is yummy too."
  • "Buffet was great value for money. Quality food."
  • "The steak and kidney pie was lovely."
  • "Prawn cocktail tasted nice."
  • "I personally had the chicken sharer and a steak and this was worth the value and cooked to perfection."
  • "The chef Rayon delivered outstanding tasty food in a timely manner."
  • "The rib eye steak was deliciously tasty."
  • "The food is always spot on and excellent value for money."

Cons:

  • "It was a greasy little salmon tragedy with 2 inedible prawns."
  • "The pastry was obviously repurposed from an old WWII pill box."
  • "The breakfast looked like it had been on an epic adventure through the Sahara desert."
  • "Steak, asked for medium and came well done, hunters chicken was burnt."
  • "The portion size was terrible, three onion rings, handful of chips and a burger."
  • "My Sunday lunch was horrible the stuffing balls were rock hard."
  • "Food was so so, stake was char and undercooked."
  • "The burgers were nice but very small especially considering the £10 price tag."
  • "Microwave mash, very fatty beef, the Yorkshire pudding just exploded."
  • "The food portion size was inadequate and I paid for extras which weren't provided."
  • "Food very poor quality. Some meals burnt, asparagus like tree trunks."

Atmosphere and Ambience

Pros:

  • "Wonderful place to spend a happy evening."
  • "Lovely fathers day lunch."
  • "Brilliant night out."
  • "Very nice pub, now owned by Greene King."
  • "Nice atmosphere, pleasant, helpful staff."
  • "This family dining pub has been refurbished and has lots of nice new touches."
  • "The atmosphere was pleasant."
  • "Visited for the first time since it changed from the old spot pub on Sunday lunchtime had excellent service."

Cons:

  • "Didn't really like it from the decor to the atmosphere and even the choice of drinks."
  • "Steps all over the place in here. I fell into the ladies toilet area as the door opens onto a step."
  • "It’s so dark inside despite signage the steps are not clearly visible."
  • "The place was very cold with little portable heaters dotted around."
  • "The children's meals seemed bigger than the adult meals."
  • "The general atmosphere was quiet, only a few dinners for 12noon on a Sunday."

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