The Mailbox Reviews Summary

Service

Pros:

• "Food was amazing and service was fantastic the whole team couldn’t of been any more helpful and nothing was ever an issue!"
• "We used the app to order food and drink to the table which was great during live sport."
• "We were served by Connor who was absolutely amazing."
• "Alway good service, Met Molly today on her first day today she was brilliant did such a good job."
• "Becca was the happiest, shiniest, smiliest host."
• "Tasha and Dan were absolutely fantastic hosts!"
• "The staff were so lovely and helpful in helping my Granddad pick a beer that he would like."

Cons:

• "The bouncers threatened to take my life if I didnt down my beer really fast."
• "More training required. Doorstaff should be aware of conditions such as Autism and know what to look out for."
• "The waitress responded very rudely with 'I can ask how long but I can't work miracles'"
• "We felt neglected and he didn't seem interested in our complaints."
• "The nervous, clearly newer staff were better trained at dealing with Customers than her and it’s shocking there aren’t more complaints thrown her way when she clearly doesn’t want to be there."
• "Discriminatory and rude bar staff."
• "Need to get some new staff as the ones working were extremely rude."

Atmosphere

Pros:

• "Very busy place on a Tuesday that surprised me because most of the other bars were empty. Lively atmosphere with music."
• "We came here all the time pre covid, the refurb whilst the place was closed has really added a new vibe."
• "Lively, friendly venue with great decor."
• "Lovely atmosphere, an amazing bar for students."
• "Great atmosphere, Tasty food. Exceptional staff."
• "Lovely atmosphere all times of the day."
• "A great atmosphere kind & friendly staff and always a great selection of food & drink."

Cons:

• "It's mainly for younger people, louder music, so harder to talk."
• "A loud bar which is similar to Wetherspoons. Loud and busy in the evening and at weekends."
• "Music was very loud for that time of day and an empty pub."
• "Atmosphere is better in the week than the weekend and late at night, when it becomes a loud, rowdy student place."

Food & Drink

Pros:

• "Cocktails were wonderful."
• "The mountain veggie burger was lovely."
• "Great selection of ales with a couple of really good IPAs on tap."
• "Wings were only 30p each in any quantity with your choice of flavours!"
• "The food was good and there was plenty of choice given that we all wanted a vegetarian choice."
• "The sharing platter was amazing good variety and excellent value."
• "The wings were top notch; decent size, juicy and plenty of flavour."

Cons:

• "For a double spiced rum and coke I think I paid north of £8 and the food has gone up a fair bit too."
• "Beer prices are a bit steep for Lincoln - £4.90 a pint!"
• "The pulled Jack fruit kebab wasn't as good. While it tasted nice, the filling was sparse."
• "Absolutely disgusting food worst pizza I've ever had."
• "Food isn't anything spectacular."
• "The burger I had wasn't particularly 'amazing' as they say."
• "The chicken was covered in oil & that is all you could taste."

Facilities & Extras

Pros:

• "Board games and a ps2 available, pool table and sports."
• "Nice feature is the use of phone chargers if you need one."
• "They have several different games consoles (A gamecube and a SNES if I remember correctly), blankets to borrow when going outside, phone chargers to borrow in little bags and several television screens."
• "Charging points and cables are available to all customers and plenty of seating!"
• "Has a good beer garden and has clean toilets, the tables & floors are clean."
• "It's very large so at most times there's always a busy area and an intimate one to suit your experience."
• "No parking at the venue but public parking close by with some free 30 min parking near by in near by streets."

Cons:

• "Toilets are a bit of a climb upstairs to reach."
• "The toilets are inconveniently placed up 2 flights of steep stairs; not helpful if you're not good with heights!"
• "The place is filthy not asked to track and trace no covid-19 in place in the toilets all urinals and sinks open WRONG !!"
• "First the pool table had disgusting stains all over it and the surface was like a B road."