McDonald's Reviews Summary

Cleanliness

Pros:

• "It has to be the cleanest McDonald's I've ever seen."
• "Restaurant is very clean with hand sanitizer and cleaning products."
• "Tables were very clean staff were cleaning them after customers had left."
• "One of the best McDonald's I have been in. Very busy and yet very clean."
• "The place was very clean."
• "The cleanest McD toilets I have ever used."
• "Fast service via the screens as you walk in. Very pleasant surroundings and quality furniture. Always kept very clean."

Cons:

• "What can you say, it is what it is not a place to go for a healthy meal, or a clean environment although the staff do seem to clean and tidy up often, the game consoles are very very dirty and a good place to spread germs to kids."
• "Dirty screens on the self service machines, dirty bathroom."

Service

Pros:

• "The team at this McD's are always smiling and very friendly."
• "All staff were pleasant and polite during the visit which seemed very busy for a Saturday morning."
• "The particularly friendly interaction with 1 member of staff made my afternoon."
• "Efficient fast service. One of only a few McDonalds that has a well organised drivethrough will a short wait for food."
• "The service was geared for this and our order arrived very quickly."
• "Called in to charge our electric car so was sat in macdonalds for an hour. The manager was amazing, he was constantly checking everyone was ok and serving non stop and just seemed to be the life and soul of the restaurant."
• "Good service, especially from the small Asian host (Many?)."

Cons:

• "Its hit and miss if the staff even acknowledge you and 9 times out of 10 they are having private conversations which they don't stop just because you are at the pay/collection window."
• "Very slow. Technology is there but it seems to have overtaken common sense and all human thinking."
• "The lacklustre performance by serving staff is prominent in this particular McD's."
• "Overpriced, and poor service, looked a mess in the kitchen too."
• "Slow service in the mornings and my coffees aren't made well."
• "Service is terrible i was left at payment window for 5 mins then i paid then i collected my very simple order and left Only to get home for it to be wrong AGAIN."
• "Poor service and no respect for customers."

Food Quality

Pros:

• "Really enjoyed the double quarter pounder with cheese meal."
• "Food was fresh though."
• "God send of a place... Got fed. A genuine fresh burger too."
• "Food is as expected, but due to location incredibly busy - never any space in the car park so people end up parking at the Costa next door. Kept very clean inside and staff are usually very helpful and friendly."
• "Food was great and we'd come here again."
• "They arrived quickly and correctly, and were piping hot and delicious."
• "Breakfast is nice here. Well cooked."

Cons:

• "Every single order I place here is wrong! Every damn time!!!!!!!"
• "Food was alright, two major mistakes though, the garlic mayo wrap was given to us with pickles and not cucumber… also food was missing so I would highly recommend checking your orders from here."
• "Burger was cold, Apple Pie was cold, fries were completely soft."
• "Milkshakes had very little flavour to them, supposed to be strawberry and vanilla."
• "Got a big tasty with bacon and it first had no bacon, then they just slapped raw bacon on it."
• "When receiving our food it was cold and burnt and just utterly disgraceful."
• "Visited with family, drive through was closed so dined in. Waited for 40 minutes for food which was luke warm when we recieved it."

Facilities

Pros:

• "Drive thru available, there are 2 disabled spaces just outside. Plenty of additional car parking spaces. 2 EV charging points are available at this site."
• "There is also phone charging station."
• "Also can order food through McDonald’s app and get delivered."
• "Seating indoors and out. Access for pushchairs and wheelchair."
• "Electric car charger with contactless payment method."
• "Plenty car parking spaces with disabled parking available."

Cons:

• "Car park is very small and quite tight."
• "The only negative is the car parking layout and craziness."
• "Whoever approved planning permission needs to be shot. Cars blocking Meridan E from getting down the road."
• "Toilets whilst I'm sure they do save water. Still.not nice when They're full and it's wait for the single cubicle."
• "Car park too small, spaces are tiny, as in can't open your doors tiny, carpark badly organised, and ample electric charge points and disabled... not being used."
• "Cable charging service is also available, however most of them are not working."
• "Awful location they always miss things off my order and the last time I went they over charged me by £4.28."