Green Dragon Reviews Summary

Service

Pros:

• "Staff were very friendly and took orders for drinks and food in good time."
• "Service was fantastic at our table."
• "The service is friendly and polite."
• "Staff great...food good."
• "Amazing service and food from Natasha."
• "Service was very good and price was very reasonable."
• "Staff very friendly and polite."

Cons:

• "Service was poor."
• "Visited a week ago. One member of staff was extremely rude and spoke about us as if we were not there."
• "No apology was made when I enquired where the food was at 9pm."
• "Absolutely shocking service. Food arrived an hour late with no apology from the staff."
• "Felt a bit ignored by the waiting staff."
• "The service was friendly but slow."
• "Complete lack of any attention to customers would not recommend and will never be returning."

Food Quality

Pros:

• "The meal was lovely, the staff were friendly couldn’t ask for more."
• "The food was good got the burger, chips and onion rings!"
• "Meals arrived shortly after and were hot and tasty."
• "The food was to die for."
• "Food was delicious and the staff are really friendly and attentive despite all the challenges of the current times."
• "Food is lovely and a vast selection of beer and ales."
• "The food the second time was exceptional. Everything was well presented, tasty and hot."

Cons:

• "It was very rare and the cut was like chewing on a tyre it was so grisly."
• "I ordered the king prawns for a starter and was disappointed on its arrival."
• "The mains let them down completely."
• "£9.59 for a main Caesar salad which was a starter size and consisted of just a few lettuce leaves, some halloumi cheese and not much else left me feeling hungry."
• "Was disappointed with meal tonight couldn't eat my beef very fatty and unpleasant."
• "The roast dinner that was served to us was disgusting."
• "Very poor food, over baked Lasagne, Lamb Hotpot cold, overall disappointing."

Ambiance and Environment

Pros:

• "It's a wonderful place to go for a meal or a drink."
• "Indoors it is a nice layout with a good feel about the building."
• "Sat outside under a beautiful Essex sun."
• "They have a large garden to the rear and plenty of parking."
• "The pub has a really nice vibe with a large bar area that is dog friendly and a cosy restaurant that offers table service."
• "Lovely outdoor space, as well."
• "Really lovely pub - spotlessly clean, friendly staff."

Cons:

• "The place is undergoing refurbishment which is a bit off putting as customers have to walk through the dining area to check in and then be seated."
• "However wasps were a problem and my wife was stung on the lip by one."
• "Garden tables dirty & uncleared our table had a no smoking sign on it but had a pot full of rain & dog ends on it."
• "Fence dirty & broken down grass needs mowing, hedge by exit needs cutting as no view for drivers to see oncoming traffic."
• "Service is a 'bismal' not enough staff those who are working look bedraggled and worn out!"
• "Our rather scruffy waitress was very distracted and didn’t listen properly to our drinks order."
• "Uninterested staff eating at a table together so no one at bar to serve."