Marchmont Arms Piccotts End Reviews Summary

Service

Pros:

• "Michael who took the booking was such a professional."
• "All the staff are great and fix things if something is not quite right."
• "Restaurant staff attentive and enabled a quick change of tables to better suit our needs."
• "Staff although rushed off their feet were always eager to help."
• "Service was excellent, helpful but not too over the top."
• "Service from staff was attentive and friendly."
• "The staff were really accommodating, and helped to make sure everything went smoothly."

Cons:

• "The server mixed 2 different wines in the same glass and denied doing so."
• "Very bad management decision to close the car park in the evening due to an accident happening in the morning."
• "The waitress, tried to take our plates away before we had finished our meals and when we had eventually finished our meal, she said 'can I take your plates now! this was said with sarcasm'."
• "We had some concerns regarding larger dogs being allowed to roam freely in the back garden."
• "The waitress was quite rude and abrupt."
• "The staff were absent during our whole meal so we weren't asked if we were satisfied with our food."
• "Service was slow... felt like we were forgotten about at times."

Food Quality

Pros:

• "Very good restaurant that does a mean Sunday roast."
• "The food was lovely, the gardens were well kept."
• "The food was delicious and cocktails were great too!"
• "Great food, responsible pricing and fantastic company."
• "The Lamb Kofte was fantastic, the salmon was cooked perfectly and the Pork Belly was delicious."
• "Excellent food from a good menu."
• "Food hot and served with efficiency - I had a lovely sirloin and would recommend to steak lovers."

Cons:

• "Foods naff."
• "The cheese burger lacked cheese and the burger didn't not taste like a fresh handmade burger, greasy and finely minced."
• "It is very over priced and the food and service is very average."
• "Food and drinks are average but definitely not worth the amount they charge."
• "Service was decent, food however was disappointing. Sunday roast, no beef left, dried out chicken, tepid potatoes and vegetables."
• "Unfortunately 4 out of 5 meals that we ordered were awful, bland and very disappointing."
• "The food in the savoury department is abysmal."

Ambiance & Decor

Pros:

• "The building looks like a stately home and is well kept."
• "Popped in for a drink and the place feels very grand."
• "Lovely patio and green open space so suitable for adults and children alike."
• "Otherwise it's a beautiful place with a lovely garden!"
• "The Marchmont Arms got refurbished a few years ago and is still looking all the better for it."
• "Great place, looks great and very clean."
• "Very impressive venue, loved the decor."

Cons:

• "It was ridiculously loud. For people eating in the restaurant like myself and my husband, we just wanted a nice meal with some background music but instead we were greeted with crazy loud music from the bar area."
• "The venue is nice, however there was no air conditioning in the heat which was quite uncomfortable."
• "Tables under cover. Whole garden to choose from but we were put there. Needs a lot of work."
• "However some of the furniture is starting to look a little worse for wear with rips at the seams and saggy seats."
• "Strange pub. Shabby and unloved in areas. No lights in the seating area on the grass."
• "Unpleasantly cold in the restaurant."
• "No one at the reception to garden. Waited 5 mins."