The Racehorse Reviews Summary

Food Quality

Pros:

• "The Food in this place is very good, Excellent."
• "The meal was very tasty and there was a good selection of vegetables to go with the meats."
• "Food was of a high standard. Great atmosphere and surroundings. Good value as portions were generous."
• "The food was excellent, the service was great, efficient, but not pushy."
• "Food was very good and the portions generous."
• "The beef was tasty and of high quality."
• "All had the carvery which we couldn’t fault at all! Everything piping hot, meat and veg cooked perfectly and all very tasty!"

Cons:

• "The pork skin which was soft instead of a crisp crackling."
• "Food was tasteless, staff were friendly, also Beer at £5.20 a pint, sorry we won’t be going there again."
• "The burger was not cooked as instructed."
• "The veg soggy or the polar opposite and hard."
• "If you order anything what's not deep fried.. You are in trouble."
• "The beef was overcooked and a bit dry."
• "Chicken tough and tasteless."

Service

Pros:

• "A really nice welcoming pub."
• "Service staff is attentive and really treat their customer with respects."
• "Staff were very friendly and welcoming."
• "Staff couldn't do enough for us they all were very polite and cheery lot."
• "The staff were all friendly and helpful, drinks were served quickly and orders taken promptly."
• "Very friendly staff and management, all of whom are welcoming and cheerful."
• "The staff were amazing. When they found out it was my daughter's birthday they made a real fuss of her and made her a special birthday drink!"

Cons:

• "The ribs came after one hour, the lasagna.. Jesus.. I think one hour and a half."
• "The Racehorse was LOUD !! One of the waitresses insisted on dragging stools across a stone floor."
• "Went there for breakfast - only a very few of us there but it took well over an hour to get served tepid food."
• "The manager didn't seem bothered that the waiting time was so long on a table that had been pre-booked."
• "Over priced and poor service."
• "The wait for food was a minimum of 1 hour!"
• "Having to wait 10 to 15 minutes for a cup of tea to be delivered to the table was a little steep."

Ambience

Pros:

• "Great lunch and I can take my dog too. Serves good from breakfast to supper and there's a big carpark with disabled parking and toilets."
• "Lovely Warwickshire bar and restaurant, lovely seating and ablutions."
• "A real gem of a restaurant with great food and service."
• "With live music playing in the background and at a volume you can still easily have a conversation."
• "Beautifully kitted out, especially the outside eating area."
• "The Ambience is great."
• "A pleasantly decorated pub with a warm atmosphere."

Cons:

• "Disappointed with the relaunch. Two 'tickets' for a free pint to entice you back...says it is open till 10pm, arrived 9pm to be told it was closed."
• "The place was freezing and another group simply walked out without their food."
• "The only fault was slow service, we had to ask a couple of times but they responded very quickly and weren't in a hurry."
• "Clearly he'd overbooked and was happy to be serving drunk racegoers than giving a quality service."
• "Lovely refurb but doesn't matter how the place looks if the staff are rude including Manager."
• "Paying a premium price for the steaks and they came out overcooked."
• "Not really a great experience for New years Day. The food was below average and took nearly an hour to arrive after ordering."