Venezia Exeter Reviews Summary

Food Quality

Pros:

• "Star of the show were the chunky chips. Nice and fluffy with beautiful crispy outside."
• "I had the seafood linguine and it was excellent!"
• "food was so good we all enjoyed our meals my sister in law said it was the best risotto she'd ever tasted"
• "The ice cream choice and flavours were excellent!"
• "The food was fantastic, especially the seafood linguine which was several levels better than that I had in the actual Venice."
• "Lovely fresh pizza and I don’t feel ripped off as reasonably priced."
• "Absolutely delicious carrot and walnut cake."

Cons:

• "Also it’s very pricey for what you get."
• "Bolognese was cold and very bland"
• "HORRIBLE pasta !! NOT AUTHENTIC AT ALL !!!"
• "lasagne which was microwaved cold round the edges and boiling in the middle"
• "FROZEN CHEAP PIZZAS."
• "The only thing let it down was the coffee, the cappuccinos milk was burnt and made it tasteless."
• "The lasagne was very greasy"

Service

Pros:

• "Looking forward to the salsa evening and music on Friday evenings."
• "enjoyed a nice drink there recently"
• "The young waitress was very helpful polite and quick and efficient."
• "Our waitress was so friendly and polite."
• "Amazing food and great views of the quay. Attentive and polite staff!"
• "We cannot fault the attentiveness of the waiting staff, they were on it and efficient."
• "The service was amazing and nothing was too much trouble."

Cons:

• "sat down and ignored by staff"
• "Worst service I've ever experienced. Restaurant empty yet we still wait for our order to be taken."
• "Staff friendly but untrained, unmotivated or undermanned or all three."
• "Very rude member of staff."
• "gentlemen who served us was very rude and looked like he hated the job"
• "Waitresses would deliberately ignore us when we wanted to check on the order."
• "Service was at a glacial pace and very poor."

Cleanliness

Pros:

• "Lovely outdoor seating area with clean toilets."
• "Toilets are spotless too."

Cons:

• "Display cabinet dull and greasy looking"
• "The glasses of which me and two others were given were all dirty and felt greasy"
• "the cleanliness I think needs abit more thought"
• "Inside however felt like a store room."
• "Outside seating was dirty, seemed never been cleaned down and the area/floor also untidy."
• "I went there, and found the table was dirty with leftover drinks."
• "I also didn't witness any Covid safety/cleaning going on or checking in"

Ambiance

Pros:

• "It's a wonderful little spot and at the time of day wasn't too busy!"
• "It's in a pleasant waterside location"
• "We had a lovely evening. Lovely place by the canal."

Cons:

• "there was no atmosphere in the place very disappointed with overall service and food"
• "The staff were miserable and there was no atmosphere"
• "The room was freezing, they had their windows open in October and I had to keep my coat on the whole night."
• "decor appalling, looked like damp spots coming through the walls"
• "Long waits for drinks and food which is pretty poor sadly"
• "Furnishings drab"
• "We were freezing the entire night as there was an open door behind us that let a big draft through the entire restaurant."

Value

Pros:

• "Given pizza free due to poor service"
• "All in all this was a great experience, well priced based on current pricing."
• "Reasonable price for the location with great views over the canal."

Cons:

• "Also it’s very pricey for what you get."
• "Not the best lunch I’ve ever had... Food is no better quality than a weather spoons."
• "Food was very expensive for what you get."
• "When you consider we paid £35 each, to have mediocre food with terrible service - I’m less than impressed!"
• "You have to pay for each course and round of drinks as you order I had to make five payments."