Address: Delamere, Northwich, CW8 2JD, United Kingdom
Phone: +441603895500
Rating: 4.7
based on 193 reviews.
Staff and Service
Pros:
"The course staff were fantastic. The most kind, caring, approachable and lovely people."
"A fantastic hour of fun for my 8 year the whole experience ran smooth from booking online to checking in staff were really friendly and helpful."
"Special mentions for Immie Ava and David who all made it an unforgettable experience for everyone."
"The staff are friendly and helpful and it’s just a great day out."
"Lovely staff. Sam was our instructor person who told us all the rules and showed us how to do everything."
"The staff were all absolutely lovely and very enthusiastic!"
"All the staff I dealt with were very informative and were great with the children."
Cons:
"I must admit that the young girl who was showing us how to use the harnesses etc was rude and dismissive."
"STAFF WAS RUDE FROM THE VERY BEGINNING."
"The actual course was fun. However the staff made me feel humiliated in front of quite a few people."
"Go Ape staff were clueless on basic protocol & empathy when it comes to children."
Price and Value
Pros:
"The price was good as we thought we would fly through and feel like it was not worth the time but we spent 3 hours on the treetop challenge and all had an absolute blast."
"Very reasonably priced for hours of fun."
"You get a great experience for the money, well worth it!"
"I thought £30 upon booking online was a bit steep but now that I have completed the treetop challenge with my son I can now safely say its money well spent."
"Well worth the money - had a blast, and feel like I earned dinner."
"What a brilliant experience! We'd completed something at centre parcs but the scale, different aspects and amount on offer in this was far better so definitely value for money."
Cons:
"However parking was a little expensive at £10 for 3 hours."
"The car park uses anpr and you pay when you leave... the charge expensive at £6."
"Unfortunately arriving back at the car park and discovering I had to pay an additional £8 parking fee was a nasty surprise."
"Only negative point, car parking is expensive! If you stay more than 2 hours (even 10 mins) car parking cost goes from £5 to £8."
"Segways are good but too expensive."
"Confusing pricing, advertised at £22 per entry for junior tree top adventure yet was charged at £24."
"One thing I didn't really like was that you had to pay for car park nearby (£8 for over 2 hours), which is a bit steep considering the already high price of the experience."
Safety and Accessibility
Pros:
"You feel safe as you do see the staff occasionally resetting the ropes and stuff and you get a emergency whistle."
"All very safe though."
"It's very safe all the staff were excellent and were very clear with instructions."
"Safety is paramount anybody who cannot continue for any reason staff are there to help bring them down safely."
"We were given good instruction and safety is reinforced by the team at Delamere."
"Instructors were very informative and the advice has made you feel safe."
"The staff were excellent in helping us to plan for the various levels of ability and the standards of safety were outstanding."
Cons:
"Be careful if you have a fear of heights as it is very high once you get up there."
"The landings on the zip wires were painful!"
"Health and safety have taken the excitement away."
"More for children than adults. Unable to take photo's which was disappointing."
Experience and Enjoyment
Pros:
"Segway- absolutely fantastic."
"An absolutely amazing experience from start to finish."
"Such a great experience! Definitely a fun day out for adults too, and very challenging but worth it."
"Had an amazing time. It definitely got me out of my comfort zone swinging through trees 50 feet above the ground."
"We did the treetop adventure and they absolutely loved it!"
"Absolutely brilliant experience a lot better than I thought and Gulp...a lot higher lol."
"The feeling of flying through the air on these incredible wires is truly freeing and an incredible experience that I wouldn’t miss for the world."
Cons:
"Bit of a walk in due to parking at the time."
"However, you still have to wait inline behind people who didn't complete the waivers online while they do theirs."
"The google map location is completely wrong and is not the same as on the Go Ape website."
"A few good length zips, but I'd prefer the Rivington course to this."
"Due to this experience I would recommend customers consider other venues for this type of experience."
"However, finding your way to go ape it’s self and finding your way around each course was a nightmare, we got lost a great amount of times."
"Would never go there or recommend it to anyone!!!!!!!"