The White Horse Reviews Summary

Service

Pros:

• "The staff couldn't do enough for us."
• "Our hosts Jodie and Dawn were friendly and efficient, thank you."
• "Plenty of friendly staff attending to tables."
• "Staff were very attentive and service first class."
• "The blonde server (think her name was Tash) was fab in making sure we were kept topped up on drinks and updated whilst we waited for our food."
• "The girls that served our table were great. They were very friendly and professional."
• "Staff very welcoming and polite. Nice and clean dining area."

Cons:

• "Service very slow. Had to choose 3 times as what we wanted they couldn't provide."
• "Our waitress made us feel rushed."
• "It was a very passive attitude and I feel Dean displayed very poor leadership as a GM at a time of desperate need."
• "Service was good and the food was served quickly."
• "Service was quite slow and unattentive."
• "The drink service was also slow and it felt like there wasn’t enough staff ‘on the floor’."
• "Service here is probably the slowest I have ever experienced despite it not being particularly busy."

Food Quality

Pros:

• "The food is well presented with fresh ingredients and beautifully cooked."
• "Very nice food at reasonable prices."
• "There was a good selection on the menu which was freshly cooked."
• "The food as normal absolutely amazing taste wise."
• "When the food arrived it was hot and tasty so no problem there."
• "Our meals were well cooked, presented beautifully and tasted fantastic."
• "Food was lovely, venue lovely, drinks selection very good."

Cons:

• "The meat was dry and over cooked so spoilt it."
• "Main course was awful meat was fatty veg not cooked properly and roast potatoes dry."
• "The bread that was served with the soup & pate was dry, my daughter's beef burger was burnt."
• "Several of us chose the Sunday trio roast and were disappointed to receive just one slice of each of the three meats, and the turkey and beef were pretty dry."
• "The food was dried up, cold and had obviously even hanging around in the kitchen."
• "The food was at best average. Sweet potato fries were burned."
• "Food was of terribly poor quality."

Atmosphere

Pros:

• "Atmosphere was lovely."
• "The atmosphere was brilliant."
• "Nice and warm with a good atmosphere and friendly staff."
• "Lovely atmospheric pub restaurant, comfortable and warm surroundings."
• "The atmosphere here is lovely and we came to the restaurant at a time it wasn't crowded so there was a nice calmness to the place."
• "For 5pm on a cold Wednesday evening the atmosphere was warm and welcoming- busy enough without being too noisy etc..."
• "The atmosphere was brilliant and the staff were so friendly and helpful."

Cons:

• "We found the atmosphere a little uncomfortable, it is nice to see an open fire but the room was very smokey and off-putting."
• "An atmosphere that stank of disappointment."
• "However don't sit next next to the wood panelling when the wind is blowing as you get a right royal draft."
• "However, we were frozen throughout the visit."
• "Got a bit noisy as the evening went on."
• "But the whole place was ludicrously hot and seriously needed air conditioning."
• "This experience has put me off coming back at all."

Value

Pros:

• "Drinks are fairly priced and the atmosphere is pleasant."
• "The food was beautiful, reasonable price."
• "Well priced and good portion sizes. Drinks were fairly priced too."
• "With a discount code the meal was a bargain too."
• "Worth every penny."
• "Food was lovely. Served hot."
• "The food choice was really good. Our choices were hot and fresh."

Cons:

• "Bit, on the expensive side."
• "The service was slow and the food (for the price) is less than desirable."
• "It was a little pricey I thought."
• "Overall unfortunately I paid £90,00 for a meal that wasn't enjoyable at all."
• "The selection of wines was unimaginative and expensive for what the bottles were."
• "expensive rubbish and had better at the local chippy."
• "The burger had been overcooked and was dry."