The Cowdray Arms Reviews Summary

Category: Pub Haywards Heath

Address: London Rd, Balcombe, Haywards Heath RH17 6QD, United Kingdom

Phone: +441444811280

Rating: 4.3
based on 151 reviews.

Food Quality

Pros:

  • "Best food tasted for a long while and at a very respectable price keep up the good work guys I'll be back soon fantastic value."
  • "The sausage rolls are absolutely amazing.... so if you don't eat anything else there, try them!"
  • "Delicious salt and pepper squid and bbq chicken ribs followed by succulent rib eye steak and best ever huge portion of chips and lamb cutlets with rosemary spuds and vegetables."
  • "The food was amazing."
  • "Food was amazing especially the curry and the pies were incredible."
  • "The food was absolutely incredible. I had chicken with the most delicious white wine sauce with mushrooms and creamy mash."
  • "The food we ordered (a Sunday roast) was exceptionally good. Pork belly roast."

Cons:

  • "Although the bruchetta was tasty, it was served on a really thick piece of bread, it would have been better if you used thinner slices."
  • "Just the food was a bit of the top mark as we had way to dry burgers (meat)."
  • "Shockingly bad food!!"
  • "The food was just very average pub food at best."
  • "Everything battered was over fried and over greasy which translates to all plates and cutlery which had obviously been through a poor attempt to be removed."
  • "The food on offer was a standard pub affair, but cooked below average."
  • "Very poor quality food. Ordered pork belly - all tasted like reheated yesterdays roast. Fat, slimy meat, soggy crackling, died of old age vegetables."

Service

Pros:

  • "Me and my sister want to say a super thank you to the Angel waitress that served us yesterday."
  • "Staff very friendly."
  • "We're not locals so we were very impressed with the friendly welcome and convivial atmosphere."
  • "Staff couldn't do enough for us."
  • "Staff were friendly and we were made to feel very welcome."
  • "Staff were amazing."
  • "Staff were happy to give us another table until our booked table was free."

Cons:

  • "Service not great."
  • "Staff were equally bland!"
  • "No checkbacks, an hour or more between courses wondering if you'd been forgotten about entirely and didn't even get around to the final course before they closed."
  • "The service was pretty lacklustre (had to ask multiple times for drinks / menus, orders were mixed up)."
  • "After finishing our meal we were a little surprised that no one had bothered to ask if your meal was OK."
  • "When we put a complaint to the manager he became abusive and rude."
  • "She then completely ignored us and took an order from the table next to us."

Atmosphere

Pros:

  • "It's a great place with cute atmosphere."
  • "Nice little pub/restaurant."
  • "With a cosy atmosphere and comfortable seating, the Cowdray Arms has an impressive menu featuring delicious local produce."
  • "The Cowdray has a lovely atmosphere, a delightful pub."
  • "Cosy and well maintained pub. A little gem."
  • "Lovely pub and very attractive restaurant."
  • "The decor and atmosphere are inviting and charming."

Cons:

  • "We weren't rushed out, nor were we kept in a single area - it was such a beautiful day, many of our guests stayed outside."
  • "Bit of a mixed experience. The dining room was chilly almost to the point where we wanted to put our coats on."
  • "Beautiful pub/restaurant spoilt by being chilly inside, we never took our coats off."
  • "We had drinks in the beer garden located on main road, very noisy by passing cars."
  • "Visited sunday afternoon, very busy, the tables had not been cleaned since previous customer left."
  • "I also found the drinks to be overpriced, at £4.50 for a lager shandy, I would not visit here again."
  • "Waited 40 minutes for a sausage sandwich."

Accommodation

Pros:

  • "The rooms are fresh, modern and clean with good supplies left for breakfast."
  • "Place is very clean would definitely recommend."
  • "Stayed two nights in a ground floor room opening to the garden. Plenty of space and nicely furnished."
  • "The rooms were lovely and the bed was so comfortable."
  • "Great little room had everything you need. Comfy bed private bathroom with shower."
  • "The room (the Stables) was immaculate. Very tastefully decorated, exceptionally comfy bed, great shower."
  • "Rooms are nice and beds are comfy."

Cons:

  • "Only thing was WiFi was bit slow and wasn't very strong on the connection side sometimes disconnected."
  • "I was surprised that there were soap marks and splashes on the tiles at the side of the sink in the bathroom of the room we stayed in."
  • "They kept the meat under the shelf on the floor, if you see once how it looks the kitchen you won't eat again there ever."

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