Address: London Rd, Balcombe, Haywards Heath RH17 6QD, United Kingdom
Phone: +441444811280
Rating: 4.3
based on 151 reviews.
Food Quality
Pros:
"Best food tasted for a long while and at a very respectable price keep up the good work guys I'll be back soon fantastic value."
"The sausage rolls are absolutely amazing.... so if you don't eat anything else there, try them!"
"Delicious salt and pepper squid and bbq chicken ribs followed by succulent rib eye steak and best ever huge portion of chips and lamb cutlets with rosemary spuds and vegetables."
"The food was amazing."
"Food was amazing especially the curry and the pies were incredible."
"The food was absolutely incredible. I had chicken with the most delicious white wine sauce with mushrooms and creamy mash."
"The food we ordered (a Sunday roast) was exceptionally good. Pork belly roast."
Cons:
"Although the bruchetta was tasty, it was served on a really thick piece of bread, it would have been better if you used thinner slices."
"Just the food was a bit of the top mark as we had way to dry burgers (meat)."
"Shockingly bad food!!"
"The food was just very average pub food at best."
"Everything battered was over fried and over greasy which translates to all plates and cutlery which had obviously been through a poor attempt to be removed."
"The food on offer was a standard pub affair, but cooked below average."
"Very poor quality food. Ordered pork belly - all tasted like reheated yesterdays roast. Fat, slimy meat, soggy crackling, died of old age vegetables."
Service
Pros:
"Me and my sister want to say a super thank you to the Angel waitress that served us yesterday."
"Staff very friendly."
"We're not locals so we were very impressed with the friendly welcome and convivial atmosphere."
"Staff couldn't do enough for us."
"Staff were friendly and we were made to feel very welcome."
"Staff were amazing."
"Staff were happy to give us another table until our booked table was free."
Cons:
"Service not great."
"Staff were equally bland!"
"No checkbacks, an hour or more between courses wondering if you'd been forgotten about entirely and didn't even get around to the final course before they closed."
"The service was pretty lacklustre (had to ask multiple times for drinks / menus, orders were mixed up)."
"After finishing our meal we were a little surprised that no one had bothered to ask if your meal was OK."
"When we put a complaint to the manager he became abusive and rude."
"She then completely ignored us and took an order from the table next to us."
Atmosphere
Pros:
"It's a great place with cute atmosphere."
"Nice little pub/restaurant."
"With a cosy atmosphere and comfortable seating, the Cowdray Arms has an impressive menu featuring delicious local produce."
"The Cowdray has a lovely atmosphere, a delightful pub."
"Cosy and well maintained pub. A little gem."
"Lovely pub and very attractive restaurant."
"The decor and atmosphere are inviting and charming."
Cons:
"We weren't rushed out, nor were we kept in a single area - it was such a beautiful day, many of our guests stayed outside."
"Bit of a mixed experience. The dining room was chilly almost to the point where we wanted to put our coats on."
"Beautiful pub/restaurant spoilt by being chilly inside, we never took our coats off."
"We had drinks in the beer garden located on main road, very noisy by passing cars."
"Visited sunday afternoon, very busy, the tables had not been cleaned since previous customer left."
"I also found the drinks to be overpriced, at £4.50 for a lager shandy, I would not visit here again."
"Waited 40 minutes for a sausage sandwich."
Accommodation
Pros:
"The rooms are fresh, modern and clean with good supplies left for breakfast."
"Place is very clean would definitely recommend."
"Stayed two nights in a ground floor room opening to the garden. Plenty of space and nicely furnished."
"The rooms were lovely and the bed was so comfortable."
"Great little room had everything you need. Comfy bed private bathroom with shower."
"The room (the Stables) was immaculate. Very tastefully decorated, exceptionally comfy bed, great shower."
"Rooms are nice and beds are comfy."
Cons:
"Only thing was WiFi was bit slow and wasn't very strong on the connection side sometimes disconnected."
"I was surprised that there were soap marks and splashes on the tiles at the side of the sink in the bathroom of the room we stayed in."
"They kept the meat under the shelf on the floor, if you see once how it looks the kitchen you won't eat again there ever."