Blackmore Camping and Caravanning Club Site Reviews Summary

Staff and Management

Pros:

• "Wardens very helpful and friendly."
• "All staff were friendly and helpful and the toilet blocks were squeaky clean."
• "Excellent place with brilliant management."
• "The Staff were Great, could not fault them, cheerful, smiling a great Welcome."
• "Very friendly on arrival."
• "Staff were friendly and welcoming."
• "The staff are really friendly and helpful."

Cons:

• "Bad attitude with staff member called Teresa. Needs to be retrained in customer relations."
• "Lady on reception not the most charismatic could have been more welcoming after a long drive."
• "We were greeted by a jobsworth who managed to stress us out."
• "Julie struggled to say hello let alone smile."
• "The staff cleaning the toilets were completely unhelpful, unapologetic, and incapable of compromise."
• "Great site and great location, spoiled by a very jobsworth warden."
• "Not only shall we never use this site again but we are considering leaving the Club."

Facilities

Pros:

• "Pleasant wooded areas and a good dog walk."
• "Large flat site with good quality hard stands."
• "Excellent modern facilities."
• "They have water supplies nearby to each pitch so fetching water is never a hard task and electric hookup."
• "Facilities are second to none."
• "Facilities were clean and in good condition."
• "Good showers and wash facilities, all kept clean and tidy."

Cons:

• "The showers are a waste of time just a trickle of water and not hot."
• "Shop and recreation areas are still closed because of Covid."
• "Facilities very clean but need perhaps updating in the future."
• "We were on the back of the site where the toilet block wasn't open."
• "I was disappointed with the cleanliness of the toilets."
• "Toilets and showers need a serious clean."
• "Very tired shower facilities, in need of complete refurbishment."

Site and Location

Pros:

• "Large site at the foot of the Malvern Hills but with extensive tree planting."
• "Walks around the site are well kept."
• "Views of the Malvern hills."
• "This site is very quite, at night you can see the stars."
• "The local area is beautiful and the access to all roads is very good."
• "Pretty village of Hartley Swan a walkable 1 mile away."
• "Spacious site with plenty of space, very close to the malvern hills for walkers."

Cons:

• "Unfortunately, we were smoked out by neighbours in a tent one nice evening."
• "First night we had stupidly loud music and late night fireworks."
• "Site flooded out and electric keeps going off and a complete power cut last night."
• "Had to park in the middle of the site not much grass mainly dried mud."
• "Pitches were narrow and the grass was waterlogged."
• "This is a big site with a lot of children who played loudly until well after 10pm at night."
• "Site became flooded due to continuous rain."

General Experience

Pros:

• "Absolutely LOVED it and will definitely go back!"
• "We would definitely return there again."
• "The pitches are very generous and well spaced."
• "Lovely spacious and quiet site."
• "Highly recommended. Will definitely return!"
• "This is, without doubt one of the best campsites we have stayed at."
• "One of the warmest and nicest welcome to a campsite I ever had."

Cons:

• "All together a bit tired and underwhelming."
• "Not the best site family members not allowed to visit yet the site was packed no social distancing."
• "We would not choose the same pitch again on the open field."
• "When we mentioned this to the Wardens they didn't think there was a problem."
• "Washroom surfaces could do with being refurbished."
• "No bottled gas available and shower only working in one block."
• "Toilets not kept as clean as I would have preferred."