The Hand and Flowers Reviews Summary

Food Quality

Pros:

• "The food was delicious, reasonably priced and adequate portions."
• "The food was exceptional."
• "With great service and superb food it is a must."
• "Food is 2 stars-Michelin amazing to see the pub influence."
• "Food was fantastic, we had cornish 'tin' tart and pork and mushroom terrine both looked and tasting amazing."
• "The food was amazing, 1 of the best meals I've had."
• "The food was truly outstanding. So much flavour, beautiful details and little flavour surprises."

Cons:

• "Desert was incredibly bitter and actually inedible beyond half it."
• "Not sure how they can charge the prices they do for the food they serve."
• "We both found them far too salty. My mouth tasted like a wave from the sea had taken me by surprise and not in a good way."
• "The terrine was average."
• "Food uninspired."
• "With a bill over £400 for 2 we would have expected better quality of food."
• "The food was prepared beautifully but in my opinion it lacked depth of flavor."

Service

Pros:

• "Staff were friendly, attentive and everything was un-pressured."
• "Atmosphere very relaxed and service professional which is what you expect from such a place and they deliver."
• "The staff were friendly, welcoming, and very attentive."
• "The staff are super friendly and attentive."
• "Staff are very friendly and welcoming and the place itself is very charming."
• "Staff were polite and friendly."
• "The staff were faultless."

Cons:

• "The staff were a strange bunch and some very arrogant."
• "The service was literally just ok, that sort of cold tired end of night stuff."
• "Way too many staff which deflects any real chance of relaxing."
• "They did try to push their overpriced alcohol but I was honest and said 'it’s too expensive' so they didn’t ask again, thank goodness."
• "Staff friendly and not bad but by no means slick."
• "The service was passable but the staff looked awkward and uncomfortable."
• "Service was poor for a michelin restaurant, and average at best for a normal restaurant."

Atmosphere & Ambiance

Pros:

• "Great atmosphere."
• "The ambiance is warm and inviting, making it an ideal setting for both intimate dinners and celebratory gatherings."
• "Wonderful atmosphere too."
• "Absolutely love the little cottage feel about the place, gorgeous building!"
• "It is a very laid back place to visit, no dress code and you feel very comfortable whilst there."
• "The atmosphere was chilled and nice."
• "The atmosphere was relaxed and comfortable."

Cons:

• "Minus points to the atmosphere, it doesn't match the style and quality of food."
• "Dinning room, cosy but dark."
• "No atmosphere in the restaurant, deathly silent."
• "Restaurant was rather dark."
• "Atmosphere was also weirdly cold and muted."
• "We were seated at the bar for our evening meal... It felt very awkward dining at the bar."
• "You only allowed your table for the allotted time slot so make sure you don't chew too slow...."

Value for Money

Pros:

• "Yes it is expensive but worth every penny."
• "The 3 course set lunch for £49.50 was excellent value."
• "The 'set menu' which is exceptional value for money."
• "Food was lovely and very reasonably priced versus the normal menu."
• "Our expectations were exceeded on all levels and felt well priced compared to alternative 2 Michelin Star restaurants."
• "Fantastic food and well worth the money."
• "The whole experience was superb."

Cons:

• "We paid £1000 for a meal for 5 which included almost no alcohol or other extras, and in reality I could have gone my local village pub for a meal just as good and paid a fraction of the price."
• "With a bill over £400 for 2 we would have expected better quality of food."
• "So for only enjoying the one course i really felt this was extremely overpriced and completely underwhelming."
• "Amazing night but £475 per couple? Hmm not sure."
• "Given this was such poor value for money, I wouldn’t recommend it – the place is now riding high on the celebrity power of Tom Kerridge and not the quality of its food."
• "Insanely disproportionate price to what you get."
• "The prices were completely obscene! £9 for 3 potatoes!"