The Celtic Arms Reviews Summary

Location & Setting

Pros:

• "It’s located in a very nice golf club resort."
• "What a stunning venue in a beautiful location."
• "In a really nice location."
• "On entry to the Celtic Arms it was a high walled gated area with absolutely beautiful gardens which went on for some considerable area."
• "The location is superb too even though I visited in the depths of winter the grounds still looked superb."
• "Celtic is set in a lovely location over looking the golf course."
• "Beautiful location and restaurant whether your visiting for a meal or booking a venue for a special occasion."

Cons:

• "The outside appears a little daunting."
• "The place was very cold and uninviting."
• "Given seats next to the fire exit to the garden making it cold."

Food Quality

Pros:

• "Food was superb. I had Leek and potato soup Turkey dinner and bread and butter pudding."
• "The Steak was outstanding."
• "Very satisfactory quality food."
• "The food lovely."
• "Food was fabulous."
• "The food was classic but very well turned out, thoroughly enjoyed by all."
• "The food was delicious: sensible portions, cooked to perfection, tasty and good presentation."

Cons:

• "Each plate had 2 roast potatoes which were very hard and chewy, The meat was very nice, but the dinner was a bit cold."
• "Sadly our steaks were cold taken back to kitchen not much difference when they returned."
• "I ordered the mussels and chips and when it arrived at least 40% of the mussels were unopened."
• "The food was a real let down compared to the restraint."
• "Small portions, cold, tough chicken and I actually broke my tooth on the very hard rice accompaniment."
• "Food was average, and the dining room we sat in which was the original office and meeting room badly needs a bit of a clean the windows on the inside were filthy."
• "Once again received reasonable service but very ordinary food at inflated prices."

Service

Pros:

• "The staff were friendly and very helpful."
• "The manager and staff were very attentive and nothing was ever too much trouble."
• "Regular visitor here. The food is great, the selection of drinks is excellent, and on a dry day sitting outside the views are spectacular."
• "Staff were efficient & very pleasant."
• "Extremely attentive staff, nothing too much trouble."
• "All the staff are always friendly, welcoming, attentive."
• "Staff were very friendly and couldn't do enough for you."

Cons:

• "Service very slow."
• "Service a tad slow."
• "Service was good until desserts waited over 20 minutes."
• "Service was very slow however and we had to go looking for a waiter several times."
• "Took a long time for someone to take our order 45 minutes only just received the starter."
• "Awful service! Booked for table of 9 which wasn't ready on arrival."
• "Unfortunately the service we received was well below par."

Ambience & Atmosphere

Pros:

• "A lovely, classy place."
• "The party night setting was lovely. The music was OK but then it's difficult to pitch it to a wide audience."
• "Lovely setting but I wouldn't visit if you have kids.... Was made to feel uncomfortable from staff and some customers."
• "Good value, tasty meals with friendly staff in a classy well appointed dining area."
• "Not crowded but spacious really friendly staff."
• "Fab food and attentive service, highly recommend this place never had any issues as food is always spot on and the portions are generous."
• "Amazing atmosphere, very relaxed and enjoyable."

Cons:

• "Lovely setting but I wouldn't visit if you have kids.... Was made to feel uncomfortable from staff and some customers."
• "The place was very cold and uninviting."
• "Lot of dust about and some of the seating had very bad stains on them."
• "Be very careful with who you book as bar staff tho as there is an older lady with short grey hair glasses who is very abrasive."
• "Like so many places now dogs are allowed in its a restaurant why cannot people leave their Animals at home."
• "This has totally put me off returning as I dread to think what I might be sitting or eating from if a dog has been there before me!!"
• "I found this to be both embarrassing and condescending."

Value

Pros:

• "I think it's very good value for your money thank you."
• "3 course menu including a drink - £21.95. Excellent."
• "Meal was excellent... will be returning very soon as excellent value for money."
• "A set three course meal at £23.99 which we felt was really reasonable for such a lovely place."
• "Simple instructions on how to reheat meals, good sized portions and food was delicious."
• "Good value for money, attached to Northop golf club."
• "Great service and fair prices."

Cons:

• "Once again received reasonable service but very ordinary food at inflated prices."
• "Food ok. Best I can say sorry. Overpriced for what it is."
• "Probably one of the most expensive meals I've had in the area."
• "Whilst extensive, the menu is 'pub grub' options with gastro pub prices."
• "Disappointing steak burger. Had much better burgers from Wetherspoons... overpriced."
• "I felt that it was very expensive... I thought the service was poor and food and drinks not worth the money, I won't be going back."
• "Recently sold to amateurs who from the outside are on a crash course to cut overheads. Shame !!!!!! Very disappointed portion sizes on main courses ridiculously small."