Address: 35 Castle St, Guildford, GU1 3UQ, United Kingdom
Phone: +441483579714
Rating: 4.5
based on 148 reviews.
Service
Pros:
"Andrea, our server, was thoughtful and made sure we were looked after exceptionally."
"Staff are very good. Attentive, timely and friendly."
"Good, friendly service."
"Service is always very quick and friendly."
"The service was friendly and welcoming."
"Staff were very attentive."
"Fantastic service from the moment I walked through the door."
Cons:
"service was a tiny bit slow."
"Busy and service suffered when we had a show to go to we had to cancel some end of meal beverages."
"Although Service was efficient and food was served fairly quickly but I just feel that we were being rushed."
"The initial service was unfriendly and generally unprofessional very unusual!"
"Waitress seemed to be quite stressed, so didn't smile or engage."
"The service was absolutely awful to begin with."
"Terrible service! Booking not honoured either."
Atmosphere
Pros:
"Really nice atmosphere and well cooked elevated brasserie style food."
"Lovely atmosphere and staff polite, professional and happy to serve you."
"Great atmosphere."
"Atmosphere carries a bit of a buzz but not noisy."
"The restaurant had a fantastic buzz."
"Lovely relaxed atmosphere."
"Very classy feel to this restaurant perfect atmosphere for a date x"
Cons:
"Noise level was high - always the same in the evenings due to room acoustics."
"It gets really noisy, even with only a few tables occupied."
"A bit noisy with 10 females on the table next to us!"
"We sat near the front door so the only negative was the cold as people entered."
"Very warm sat in the front window, needed to leave to get fresh air."
"Mediocre setting."
"The only slightly disappointment is that the choice of beer is limited to a small selection of bottles."
Food Quality
Pros:
"The food was beautifully cooked, I went for a steak frites which was cooked to perfection."
"The Poulet Grillé is always good, the crème caramel is a must for me."
"The food was delicious we had dinner on mothers day and it was spectacular."
"Food superb."
"Great food, very authentic and delicious."
"Food was excellent and well presented."
"Mouthwateringly good food perfectly cooked and well seasoned."
Cons:
"However the selection of food was limited, they did got what we wanted initially, so we had to substitute the meals."
"All the night was ruined and we have even to pay for something that we didn't order and we didn't like it we ate the fries because we were hungry."
"The fish stew was so badly packaged the delivery guy didn't make it to the door."
"The vegan burger was covered in some rancid coconut oil based 'cheese' which left a horrible layer of scum in the mouth."
"Steak became cold pretty quickly after being served and was hardly cooked."
"Our dishes... lacked the richness of flavor that emphasized the expressiveness of the dishes."
"Salmon could've been pan friend with a bit more flavour."
Value
Pros:
"Some really affordable food for the quality of your experience."
"Prices were very fair given the excellent value overall."
"Good value for money."
"The food is always excellent and very good value."
"The food is unpretentious and great value for money."
"Delish food at very reasonable prices."
"Provide even better value for money."
Cons:
"the added 12.5% gratuity to the bill !! Gratuities are at the customer's discretion."
"It is a bit on the expensive side, but is worth it."
"£50 a head with two bottles of wine between 4 and 5 beers so not the cheapest in guildford."
"Vegan Breakfast is a rip off."
"Bang average (being polite) and very overpriced... had the Full Breakfast....the word Full is definitely misplaced...worlds smallest rashers of bacon, very watery mushroom."
"to add a service charge for just coffee was a little harsh."
"The only downside was that they close at 10pm on a Saturday, we may have ordered another wine otherwise as the atmosphere was nice."
Staff
Pros:
"Lovely staff as well!"
"The staff all very friendly."
"The staff were amazing and so helpful."
"Staff friend & accommodating."
"The staff are friendly and attentive, too."
"The waiters were welcoming and friendly."
"Friendly staff."
Cons:
"Staff are friendly but enjoy smashing a lot of glass."
"The initial service was unfriendly and generally unprofessional very unusual!"
"VERY RUDE MANAGER."
"Food superb but the waitress was very rude."
"My visit in Cote Guildford was very very bad because of the very rude waiter (male) was most of the time at the bar."
"Staff off hand."
"For service, under average as the wait staff were very loud talking at the bar area."