TGI Fridays - Telford Reviews Summary

Service

Pros:

• "The service was lovely our server Carl was very helpful."
• "Excellent service from Jordan, so friendly and professional!"
• "The staff at TGI Fridays were welcoming and attentive throughout our visit."
• "Jordan was brilliant! Food was amazing and well presented!"
• "Great service from the waitress Jordan, my mum is disabled and she made sure to put us somewhere safe and accessible."
• "Had an absolutely lovely meal here the other day - service was exemplary from our server, Becca her name was."
• "Had lunch here and service was great. Allocated a table in good time without a booking."
• "Service was excellent meal was amazing and the refillable drinks for the kids is a God send."

Cons:

• "Came here for a family birthday but was seriously let down with the service."
• "Service was poor and really slow. Food was dry and tasteless."
• "Service was shocking only the girl who showed us to our table was friendly and polite."
• "Service was poor, slow service, long wait times for food that comes out lukewarm to cold."
• "Poor service, waited an hour and half for food."
• "Service was a joke. Someone goes on their break and you don't even get anyone returning to your table for an hour!"
• "Terrible service, would not go back here again!!"
• "Service was appalling! The manager is a disgrace, the way he speaks to people is shocking."

Food Quality

Pros:

• "The burger itself was juicy and packed with delicious flavors, and the combination of the smoky Jack Daniel's glaze and crispy bacon was a perfect match."
• "Fortunately the food was good and correct, but you obviously pay a premium at this restaurant."
• "Came for dinner and cocktails with friends and was not disappointed. Food was cooked to perfection."
• "The food wasn’t too bad, it’s the same whichever TGI you go to let’s be honest."
• "Only good thing was the chicken strip starters."
• "Food was good and the service was relatively fast."
• "Great food!!! Great staff, especially Sarah!"
• "Had an absolutely lovely meal here the other day - service was exemplary from our server, Becca her name was."

Cons:

• "The first round of burgers was dry and the second was cold and dry. The chips were a small portion."
• "Service was poor and really slow. Food was dry and tasteless."
• "Food came out at all different times so some were sat hungry."
• "The food and drinks we had were beautiful but the waiting time for food was ridiculous."
• "Food was okay but it was basic for the price and lukewarm on arrival."
• "Food wasn't great, we had 4 sesame chicken dishes and the chicken was very over cooked."
• "Poor floor management. Kitchen could not seem to cope well when it got busy trying to complete multiple orders at the same time caused mistakes/omissions."
• "Terrible service, would not go back here again!! Waited so long for drinks, food, the bill, had to walk up to the meet and greet point to finally pay the bill."