Address: 20-22 Victoria St, Nottingham, NG1 2EX, United Kingdom
Phone: +441157844844
Rating: 4.0
based on 336 reviews.
Food Quality
Pros:
"Quite simply they cooked the best burger I've ever eaten in my life!"
"The patties were cooked to perfection, juicy and flavorful, and the bacon added a crispy and savory element."
"The food portions being HUGE and tasting absolutely amazing."
"One of the best meals I’ve had a in a long time. Everything was cooked to perfection, came out at the same time (we got several plates to share) and we both loved every bite."
"The rib of beef and brisket melt in your mouth and are full of flavour."
"Every single thing I've eaten in here has been delicious."
"The food was absolutely fantastic. Perfectly cooked meats, BBQ ribs that just peeled off the bone, perfect brisket, delicious sausages and perfect loaded fries."
Cons:
"The chicken burger was also disappointing as it wasn't crispy at all."
"The ribs were two huge planks of fat. You couldn't even see any meat on them."
"The brisket it was just grey bland fatty mush on a dirty looking side dish sized plate."
"The meat was pre cooked, and absolutely dried out. The beef brisket was hard and chewy."
"So I have ordered buffalo wings, they were obviously too old and disgusting."
"Food was a mess, the flavours really overwhelmed each other."
"The burger that was presented naked on its own, I had was tasteless."
Service
Pros:
"Staff are not pushy and always pestering you whilst you eat but are always around when needed."
"Service and food were so good we booked to come back the next evening."
"Friendly and helpful service in an authentic feeling american environment."
"The service throughout my visit was commendable. The staff members were friendly, attentive, and knowledgeable about the menu."
"Staff were friendly and attentive, always checking how we were and if we needed any drinks, sauces etc."
"The staff were extremely helpful and friendly."
"Staff very positive and nice!"
Cons:
"I asked my waitress (she had long dark hair) to ask the chef why the chicken burger tasted like fish and she never came back to clarify, nor did anyone from the kitchen."
"Service was awful, the lad server asked us if we was ready to order and said he would be back in a second but never returned."
"Another member of our group never got the coke she ordered, and the wait staff were nowhere to be found most of our meal."
"Very slow service."
"Service was shocking."
"The service was diabolical."
"Service was very good, a little slow but it was during peak time."
Value
Pros:
"Yes it's expensive but my god you get what you pay for."
"Ordered the lunch time special recently, it arrived super quick and came with a free Louis Hot chicken sandwich all for £11.25, that’s seriously good value!"
"Food was awesome and really affordable."
"My weekday lunch deal of burger, fries and a soft drink was very good value at under £10."
"The prices were also incredibly fair."
"This place is excellent. Love the food and it is very reasonably priced."