The Fourteas Tea-Room Brasserie Reviews Summary

Value for Money

Pros:

• "Afternoon tea is huge and very good value for money."
• "Service is impeccable and the afternoon teas looked amazing."
• "Great value & afternoon teas looked yummy."
• "The afternoon tea was really worth the price."
• "Lovely experience, what a lunch, we loved it and very reasonably priced."
• "Prices are reasonable."
• "The afternoon tea was excellent & was value for money."

Cons:

• "Total Spent £18.00 over priced and un-welcoming."
• "Overpriced food for what you get."
• "Wouldn’t recommend eating here even if you were starving and lived in Ethiopia."
• "£50 was a lot for three breakfasts / pots of tea."
• "The new menu/prices are shocking. £6.95 for a slice of cake!"
• "£40+ pounds for 3 sandwiches and 3 drinks !"
• "Extreme prices for cream tea."

Customer Service

Pros:

• "Fantastic experience! Staff (Matt) was extremely friendly but genuine with it and made us feel very welcome, service was great."
• "Service was really good, food was great and the atmosphere was perfect."
• "Staff were wonderfull especially the young man who helped me deal with a wasp that took a liking to my jam!"
• "The owner and staff were attentive friendly and courteous."
• "The staff were exceptional, attentive, friendly, efficient, couldn't fault the service received."
• "The staff were most friendly, the tea excellent, nothing was too much trouble."
• "The service by lovely Emily was perfect nothing was too much trouble."

Cons:

• "Weren't allowed inside while they got our table ready - made us stand on street."
• "The staff member was so rude to me."
• "The manager was very condescending customer service very bad."
• "Found the gentleman (owner?) to be quite unfriendly."
• "The chap who served us was smarmy and verging on obnoxious."
• "Server brought bottled still water and I said I only asked for tap and he huffed away."
• "Staff on our visit were not on the ball..."

Atmosphere & Decor

Pros:

• "The decor was lovely though and the menu as ration books was a good touch."
• "The atmosphere was lovely. We sat out on the back patio and it was sunny and bright and beautiful."
• "Unhurried place, great decor and ambience - just lovely."
• "Wonderfully atmospheric tea rooms in 1940's style."
• "Amazing place for nostalgia. Really friendly staff and all the fixtures and fittings are good in the 'forties theme'."
• "The 1940’s theme is well presented."
• "Authentic 1940's cafe complete with props and costumed staff who really seem to enjoy the whole 1940's experience as much as the customers."

Cons:

• "Nice little tea parlour. Clearly all added in so doesn't give the authentic vibe."
• "Sadly the atmosphere is completely different now. The interior change is much worse with bright yellow and red painted walls."
• "Such a shame a the decor was quite good. Never again."
• "Lost its 1940's feel, brightly painted like a Mexican restaurant."
• "This seems to have been replaced with an overly bright gawdy yellow and red wall effect which is more akin to a Greek Taverna or coffee bar."
• "The biggest disappointment is the new decor with gaudy red and yellow paintwork. It has completely lost its 40's atmosphere."
• "The walls used to be a lovely bright white with lots of WWII memorabilia, and it’s not been painted red and orange with artwork which resembles later periods."

Food Quality

Pros:

• "The food was delicious; a traditional afternoon, with a perfect range of sweet & savoury; not too heavy, just right!"
• "Our food was plentiful and tasty and served in very pretty china."
• "The food itself was beautiful."
• "Breakfasts very tasty."
• "Freshly made Tea with delicious food, friendly staff and beautiful ambiance."
• "The food and hot drinks were excellent."
• "The food was fantastic."

Cons:

• "Cold sandwiches straight from the fridge and made with cheap bread."
• "Had the afternoon tea which wasn’t great at all. Tiniest sandwiches with awful fillings."
• "I had a scone and tea which almost crumbled to pieces and wasn't very good."
• "The scones and treacle tart were very dry and stuck to the inside of your mouth."
• "The breakfast consisted of two small undercooked eggs, 2 very thin sausages."
• "The sandwiches were like doorsteps the filling of the sandwiches were dreadful."
• "Scones were flat and stale."