chaiiwala Manchester Reviews Summary

Atmosphere and Decor

Pros:

• "Nice and clean atmosphere."
• "This Chaiiwala has some of the nicest interior designs for a tea shop around this area."
• "The atmosphere is also very relaxed."
• "The cafe is clean, crisp and sleek, the decor is very very good."
• "The person that served us was also extremely well-mannered and friendly."
• "Nice and clean and overall good atmosphere - it's another Chaiwalla franchise love it."
• "Nice environment and good service."
• "The lovely man with the Turban was so friendly and welcoming."

Cons:

• "I don’t even know where and how to begin. The food is absolutely delicious. It’s comfort home, the kinda food that feels like home away from home."
• "Went in last night..our tea's were fine, no fault there but just the young lad working last night made us feel uncomfortable.."
• "The venue is amazing, staff sometimes are really nice but on other times lack customer service skills."
• "Very disappointed with my visit to this branch last night after iftari, waited all day to break my fast and go chaiwala as craving for a nice desi tea but unfortunately was left utterly disappointed - Tea was cold and had a bad after taste overall dissatisfied with the whole experience."
• "Popped into Chaiiwala Manchester for tea and cake but the service was terrible, worst staff members I ever seen absolutely so lazy and rude, staff ignoring customers and chatting away amongst themselves is a big turn off... Never again."

Service and Staff

Pros:

• "The team at Chaiiwala Cheetham Hill are fantastic. They are friendly and offer fantastic customer service."
• "Staff excellent. Very spacious. Food delicious."
• "Fast service, clean and creative cool interior."
• "Staff are always friendly and willing to chat and give advice on things."
• "Great experience! We went for the first time and they didn't disappoint. We enjoyed quality chai and tried something new, the pink chai cake, a recommendation of the staff helping us, Elham."

Cons:

• "Ordered online.. and they missed my drinks."
• "I went chai wala yesterday with frndz in cheethamhill table we chose was dirty."
• "Absolutely disgusting service!! Left my driving licence there 1 month ago and a member of staff told me they had found my licence and to go collect it."
• "The two women today were rude the service was horrific, me and my partner went for breakfast with our 10month old son we went our whole meal without our drinks while others were being served."
• "Never going back. We ordered Mogo chips having seen them on their website."

Food and Drink Quality

Pros:

• "The Karak chaii had lovely cardamom flavour."
• "The food was absolutely delicious! So should you try it or should you avoid it? My recommendation definitely try it!!"
• "Really great fast food with a good range of South Asian street food options which are delicious and very reasonably priced."
• "The food at chaiwall is not the standard expected for Asian food. The chi tea and drinks are OK."
• "Their desi breakfast was good. Omelette was spicy but flavorful."

Cons:

• "I've never had Chai tea this bad before. It tasted like diabetes in a cup, and we ordered 3 different chai."
• "However, none of this matters because of how bad their tea is and the food they serve."
• "The staff is extremely slow. The food is so average."
• "The parathas took an hour to come and they were not even freshly made."
• "The prices are higher than your average but most of it is worth it as a treat (non regular) purchase."

Value for Money

Pros:

• "I get my food delivered. And the food is really really good."
• "Chaiiwala Manchester, located in a busy part of Manchester. Parked at Tesco (for free) which is a short walk."
• "The prices are higher than your average but most of it is worth it as a treat (non regular) purchase."

Cons:

• "I downloaded the app but I can't use it because it says Cheetham Hill they don't deliver."
• "I really don't recommend it. The decor is beautiful, the service is awful."
• "Paid £13 for a breakfast and a sandwich, portion sizes were abysmal, came in a prison tier plastic tray."