Shakespaw Cat Cafe. Reviews Summary

Experience with Cats

Pros:

• "The cats are well cared for and seemed very relaxed with customers."
• "The cats were all fantastic and very playful."
• "Bottom, sat on my lap, purring and making biscuits for at least 20 minutes."
• "One of the cats, Bottom, sat on my lap, purring and making biscuits for at least 20 minutes until we had to leave."
• "Cats are so happy and most love a fuss!!"
• "Cats and kittens know no bounds, a little furry face likely to be trying to sneak your cream cake given half a chance."
• "I fell in love with Bottom and his cute smoosh face!"
• "The cats are adorable (Bottom features in the photo I've uploaded, and he very much suits his name!)."

Cons:

• "The cats looked well looked after but were constantly bothered by people (contrary to what the booklets explain)."
• "Some cats are friendlier than others, but it is their territory."
• "The cats were very cute though. Just a shame that the entry fee is so extortionate!"
• "Unfortunately when we went it was really full, very overcrowded and there were only two cats around so it wasn't great."
• "it was a cute cafe with adorable cats but the age should be raised to at least under 12's not allowed."
• "Very underwhelmed with my first and last visit, £5 entry pp they claim is for the upkeep of the cats, there are only 7 cats!!"
• "The cats were lovely, but we were told not to ‘let’ the cats eat the food. We did not willingly let the cats eat our food."
• "An additional staff member for busy periods like weekends would be a good idea combined with some additional staff training."

Staff and Service

Pros:

• "Staff were friendly, And spoke to us about all the cats."
• "The staff are amazing always very helpful and so friendly."
• "Staff were attentive and passionate about the work that they did."
• "The staff are so kind and put the cat's wellbeing above all else."
• "Staff were very helpful and kind. The cats were all fantastic and very playful."
• "Very chilled, the cats are really looked after and so friendly. If you want a quirky thing to do and see some really lovely cats this is the place to come."
• "The staff are friendly, and attentative. The food is really good too, and can definitely recommend the cream tea."
• "Absolutely fabulous! More like sitting in your bestie's lounge than at s café. Staff are amazing."

Cons:

• "The staff are VERY rude! I thought a cat cafe would be a very cheerful place to relax... Well not this one!"
• "Just tried to pop in and lady there was very rude - she pretty much slammed the door in our face after saying no available table."
• "Unfortunately when we went it was really full, very overcrowded and there were only two cats around so it wasn't great."
• "The service however, was extremely poor. We did not have a member of staff come over to us once during our entire 70 minute stay."
• "Nice food and drink, quirky tearoom atmosphere, but had only been open a few weeks when I visited - service was suffering."
• "When we got there we were on a table downstairs there where no cats we were told there where a couple of kittens but we didn't see them."
• "The service was good and friendly. Food looked really nice. I did not eat but plenty of others there commented on it."
• "I enjoyed my visit to the Cat Cafe in Stratford upon Avon but be aware it's expensive."

Food and Drinks

Pros:

• "Afternoon tea was lovely."
• "Beautiful kitties, amazing cheese and marmite crumpets."
• "The food was lovely and served fast, overall a very relaxed afternoon."
• "The food itself was great too, portion size was great for the waffle and the scone we had with our cream tea was great too."
• "Amazing food! We will be back again (can’t wait)."
• "The food is always lovely and staff are super friendly."
• "Absolutely loved our visit today! The staff are super friendly, all of the cats are lovely, even a few cute kittens! The food was great too."
• "Lots of sweet kit kits who are comfortable and well looked after. Relaxed staff and relaxed cats make a very nice environment. Had a waffle each and a Cat White coffee."

Cons:

• "The only negative was the food, which was basic and average tasting."
• "To enter its a £6 fee per person. Some plates, cups and jugs were dirty."
• "The food was mostly organic including stuff like karma cola and vegan cakes. Some plates, cups and jugs were dirty."
• "The food is all about reheating things in a microwave. Taste is okay but texture and overall flavours are sacrificed."
• "Cakes were not excellent either, we got cappuccino cake and carrot cake."
• "Considering that you pay £5 just to get a table, I was expecting the menu to be more reasonable. A bit over priced tbh."
• "Food was very tasty but was a bit on the pricey side. Staff were friendly."
• "Overall, I was a bit disappointed in this experience. Although a table was booked, we were sat downstairs in a really dark and dusty area."