Address: Stamford Rd, Kettering, NN16 8FD, United Kingdom
Phone: +441536416102
Rating: 3.8
based on 138 reviews.
Service
Pros:
"Staff were very friendly and took care with current social distancing guidelines."
"Service was quick and the food very nice."
"The staff quickly resolved everything and we couldn’t have asked for more accommodating staff."
"Thank you to all the lovely staff that hosted my late dad's wake, they all did a wonderful job and was patient with my wonderfully crazy family."
"Good friendly staff, that will even have a quick chat and a laugh while they pull your pint."
"Very friendly staff."
"The service was great ..atmosphere, although busy was relaxed and welcoming ..will definitely be returning."
Cons:
"No check to come and see if we was happy with the meal, felt like they were avoiding us."
"Wouldn’t refund and Callum gave me an email to get in touch but I got ignored."
"Sat in booth after being told by member of staff waited for 3 quarters of hour for service and being very angry and frustrated over the extremely long wait decided to walk out."
"Service was also a bit sad as waitress with pink hair did not seem to happy so was service with no smile but appreciated her honesty."
"The waiter didn’t know which coke was which."
"No check back done so could not even let them know I wasn't happy."
"Waited almost 45 minutes to then be told it’s an hour wait on food."
Food Quality
Pros:
"Visited last week, had the best steak I've had in years, so much so I complimented the lady chef."
"Having visited The Warren a few times recently my family were very pleased with the service and food."
"The food was cooked perfectly and the atmosphere was relaxed."
"Great food can be packed with kids but a great place for family's and couples alike menu is large with a great selection of dishes drinks are what you would expect prices are reasonable and offers are fab."
"It's a hungry horse so you don't expect much from it. But to be fair this is one of the best ones I have been in. The food as you can imagine is a big portion. And is cooked well."
"Food arrived quickly and was well presented, the lunch baguettes were really tasty."
"The foods been tasty and hot and the beer has been great."
Cons:
"Visited on 23rd November. will be the last very poor food terrible service staff have no knowledge of there menu at all sausages were anemic to say the least mushrooms were dehydrated."
"Food was not really acceptable especially when we ordered a dish it came without the full food that should have been."
"Absolutely appalling, ordered chicken tikki and received no rice! Still charged full amount even though they've run out."
"The food was absolutely disgusting tasted like a microwave meal nothing seemed fresh."
"Food was rubbery, inedible roast chicken, ribs and chicken cajon style."
"Chicken didn’t looked cooked on one meal."
"After an hour and 20mins we enquired where our dinner was and was told sorry after 10 mins the most disgusting meal turned up burnt cold totally uneatable."
Ambiance
Pros:
"Nice and quiet for a Saturday night, parking a doddle right outside the pub."
"The outside sit out looks lovely at night with the camp lights dazzling... Enjoy hanging out with friends here."
"Music was loud but they turned it down when asked."
"Children's play area outside is enough for a bit of fun at the end of the evening."
"Located on the Stamford Road East of Kettering town centre the Warren is a brilliant venue for food and drink."
"Very nice pub.. Made new friends here, watched champion league final... Good customer service as well."
"A good pub that shows sport on several large TV's."
Cons:
"Not coming back in a rush."
"Used to be a lovely & well organised restaurant, now it’s like the next pub for the local drinkers."
"This place has gone downhill since I last visited."
"Service is fast, food is pub grub. Do not expect manners only a few staff have them."
"i have marked low on atmosphere as the staff behind the bar left a lot to be desired no welcome no what can i get you just a yes."
"Lovely place for a quick meal or a drink as they taste amazing however the atmosphere is terrible."
"Food was okay had better from other hungry horses. Burger was abit burnt round the edges and the cheese sause which was put in a pot on the side had a thick layer of skin on."
Management and Staff Training
Pros:
"Bar Manager asked us what we would normally eat, went through the menu then recommended a dish for both of us, both enjoyed our food and drinks."
"Since the recent refurb the change in this place is amazing. The staff are friendly as before but the decor and food is really good now."
"Service at till was very friendly."
"The service was great ..atmosphere, although busy was relaxed and welcoming ..will definitely be returning."
"We visited here over the Bank Holiday weekend as recommended, place was very busy, But service from the manager and staff was great."
"Good friendly staff, that will even have a quick chat and a laugh while they pull your pint."
"Very friendly staff."
Cons:
"Avoid if you are disabled. They discriminate and will ONLY let you sit in bar area."
"The General Manager needs to learn about The Equality Act 2010."
"This was the second time we've been here and the second time they didn't have all that we wanted!"
"The managers responce was heres another shot of gin didnt help."
"Manger has not got clue how a pub runs."
"Didn't like the person behind the bar constantly swearing and very rude which is a shame as all the other people that work there are spot on."
"Manager was very rude and disrespectful to a disabled boy and his mother."