TGI Fridays - Meadowhall Reviews Summary

Service

Pros:

• "Our waiter was called Sean and he was very friendly and attentive."
• "Really enjoyed my food the last 2 times I have been here."
• "Our experience here was great yesterday. The food was delicious and presented well. We were well taken care of by our server Francesca, who paid particular attention to our son which was lovely. She was very attentive and friendly. A credit to your establishment."
• "Fabulous food and amazing services provided by Mel. She is a great asset to the team and nothing was too much hassle."
• "Thank you Lois G for the lovely smile and making an old grumpy man very happy for the rest of the day."
• "We were served by Jordan H and he did a fantastic job! He was super positive with how he spoke, he was polite and our food came really quickly!"
• "Had a work meal here last night and thoroughly enjoyed it. Callie and Emma were fantastic who looked after us and the meal was amazing."

Cons:

• "Terrible and really slow service by staff that didn’t seem to care."
• "Very disappointing experience today. Waitress didn't have knowledge of the menu. No slaw or corn with ribs was told classic ribs don't come with these items when clearly printed on the menu that they do."
• "The food was delicious as always but the waiter let us down. We had our food ten minutes before he brought us cutlery."
• "Awful waited 35 mins for a table even though it was only a third full."
• "Service was very slow and poor."
• "Our waiter took our full order then only delivered 2/4 drinks to the table."
• "We were ignored for a long time. Staff where too busy talking to their friends."

Food Quality

Pros:

• "The food is delicious."
• "The cocktails were absolutely delicious!"
• "The food itself was very filling but delicious and the cocktails blended expertly."
• "Very nice food. We had a steak, ribs and a nacho burger and it was very tasty and the steak was prepared to our liking."
• "I had a Louisiana Hot Mess Chicken burger and it was very good."
• "Not the cheapest but certainly worth it; portions are generous and appetisers are big enough to share."
• "Every dish was beautiful and the ribs fell off the bone! Sooo nice."

Cons:

• "The food was mediocre."
• "If you’re looking for a nice meal don’t come here, go to one of the others across the way."
• "The food itself was cold, of pretty poor quality."
• "Came to TGI Fridays for the second time today the first time was lovely me and my partner really enjoyed it and we was really excited to come again but we was disappointed as the steak we ordered was cold in the middle and the chicken was really dry could tell it was just by looking at it."
• "Ordered medium rare ribeye steak which was nowhere near mid rare, more like very well done, was completely dry."
• "The food wasn’t very warm and my bread was very soggy."
• "The food was undercooked and overpriced."

Cleanliness

Pros:

• "Although it was handled very well by the Manager and Meals were taken off the bill."

Cons:

• "Restaurant floor tables and seats are grubby."
• "The table that was supposed to have been cleaned, was absolutely disgusting."
• "Just as bad as the Castleford one. TGIs has long a long time customer. Slow service and dirty. All menus were full of food from previous visits smeared all over them. Pretty awful."
• "The cutlery was dirty and the table needed to be cleaned."
• "Considering there were hardly any diners in as it was new years eve, the booth we sat in was dirty, food all over the seats."
• "The whole place was thick with dust."
• "The restaurant feels dirty with sticky tables and seats."

Atmosphere

Pros:

• "The atmosphere was great, music fab and our server was excellent."
• "I liked the atmosphere with the music, made me feel like I was sorta in a night club."
• "The staff are really friendly and helpful, the best thing about this place is definitely the cocktails they have literally to die for."

Cons:

• "No real atmosphere."
• "Music that made it hard to talk to each other."
• "Atmosphere was let down by a missing panel in our booth, meaning it was just a touch too noisy and made conversation difficult."

Value for Money

Pros:

• "Good menu choice and the 2 courses for £18 menu is very good value for money."
• "The deal of eighteen pounds for a starter and main course was very good considering the size of the dishes."

Cons:

• "We paid over £110 and this just isn’t acceptable."
• "Overpriced with irregular portion sizes."
• "The food portions have been reduced and some items that were included aren’t any more, like the coleslaw with the ribs or the sweetcorn with other meals, fewer fries and a lot more space on the smaller plates!"
• "Visited today during school hours... Won’t be revisiting, £50 for two meals that weren’t great at all and 2 drinks."
• "Everything was on the cold side and portions small. At just under £100 it was not value for money and we could have eaten elsewhere for a third of the price for a more satisfying experience."
• "It still cost over £100 just for four burgers and four soft drinks!"
• "£36 for two burgers and a diet coke, not funny."