Address: The Rocks, Clearwell, Coleford GL16 8JR, United Kingdom
Phone: +441594832535
Rating: 4.6
based on 322 reviews.
Price & Value
Pros:
"It wasn't expensive and took 1 hour to walk through."
"The caves were very reasonably priced for entrance and the cafe offered great food at a good price."
"Great time spent in the caves, good price too."
"Interesting cave better than Wookey hole in my opinion and not as expensive."
"Really beautiful caves - lovely surroundings, interesting exhibits and stunning projections at a very reasonable price."
"The Clearwell Caves are well priced, a great little Cafe on site and a real education can be had by visiting this great attraction."
"A good day out and not expensive."
Cons:
"The only downside is that the gift shop is horrendously overpriced."
"The only thing is the prices in the cafe, nice stuff but does become a little prohibitive to do that part if you have a few kids with you."
"Cafe didn't have any sandwiches/hot food/snacks and the coffee was cold, but expensive."
"Personally a little bit steep on the admission price, but worth a visit if you're in the area."
"In my view it's a little overpriced for what it is and being so short."
"A bit on the expensive side £8.50 each. When put against other local places of interest such as tintern abbey and chepstow castle £5.50 each."
"The cafe could be cleaner and staff were slow to clean tables after people left meaning people had to have to tidy the tables themselves other than that no problems."
Experience & Activities
Pros:
"A very good experience in the FoD. Loads of stuff to see and experience."
"Just returned from the semi deep caving with the wife and three kids. Thoroughly enjoyable and well worth doing it."
"Wow, wow totally blown away, what a fantastic treat."
"Fantastic place to visit whether young or old. Lots of history in this place."
"Well worth the money. A totally unique experience we’ll never forget."
"Always a pleasure to visit Clearwell Caves. This time we went to see Father Christmas with the kids."
"What an amazing Christmas experience for our whole family of three generations."
Cons:
"Overall it was OK, you are left to your own devices and can walk freely in the caves, however you never really go deep enough for a proper experience."
"The only criticism I have is we should have been told about what the queue was for as we were waiting for about half an hour to go into the cave to see Santa."
"Good but really needed some sort of guide to give a better understanding of what you were looking at."
"I wouldn't go again on the basic cave tour."
"IF YOU DONT HAVE CHILDREN DONT WASTE YOUR MONEY!"
"The only downside we spent more time looking at the art than the caves."
"All in all we felt ripped off considering the price of the tickets and sadly I doubt we’ll return."
Facilities & Amenities
Pros:
"Nice little café."
"The cafe is well worth a visit too with great service and a tasty selection of home-made baguettes and cakes."
"There is a nice little play area outside for young kids."
"The reflection pool was neat and it was well enough lit that it wasn't scary for young ones."
"There's free parking, outdoor picnic area, cafe with a select menu."
"Large Car park available."
"The coffee shop cafe had a fine selection of cakes and buns matched by a quality selection of coffee and teas."
Cons:
"The cafe was great, but the tables and chairs not great."
"On arrival greeted by pretty unfriendly woman, who gave us our tickets whilst shoving food in her mouth, no pleasantries or explanation to where you go!"
"The Elves were clearly not interested. They didn't engage with my daughter in fact they barely spoke."
"Staff were miserable and the cafe offerings were poor compared to last years visit."
"Very small play area with only one swing and slide and the wooded area so the kids squabbled a lot!"
"Only problem was my nan came and there wasn't enough places to be able to sit down, the cafe has minimal tables which were crowded with people."
"Cafe closes at 4pm and has a chess board painted on every table."
Staff & Service
Pros:
"Staffs were very friendly. It's a good day out."
"However the staff were very friendly and welcoming."
"The staff were friendly, and the facilities were clean and well-maintained."
"The cafe and staff were very nice and helpful."
"Really friendly staff with a family ran feel."
"First class service from all the staff at the centre."
"Pleasant staff that were passionate about the Caves."
Cons:
"The Elves were clearly not interested. They didn't engage with my daughter in fact they barely spoke."
"The Santa they hired could have been a bit more charismatic but I suppose they have a limited pool of white haired grumpy men to choose from at that time of year."
"Staff were miserable and the cafe offerings were poor compared to last years visit."
"The place looks like it's run by teenagers so although it's been initially well planned out the organisation looked a bit stretched in places."
"The staff here are very nice! Mrs Tweedy works there!"
"The cafe could be cleaner and staff were slow to clean tables after people left meaning people had to have to tidy the tables themselves other than that no problems."