Aaron's Surplus Army and Navy LTD. Reviews Summary

Customer Service

Pros:

• "The best costumer service I have ever received."
• "Make this place your first call for fantastic service!"
• "Fantastic costumer service."
• "Visited Aaron’s a few weeks ago, it was definitely the best customer service I’ve ever had anywhere."
• "Great service, the guy running the store is really Friendly, he was really helpful."
• "The warm and friendly welcome is wonderful from the knowledgeable and passionate owner."
• "Thanks guy's for the great customer service will definitely be popping in the future for more gear."

Cons:

• "Con artist I went in asking for a knife that was good for bushcraft and was sold a knife that I can't do anything with."

Staff Knowledge & Helpfulness

Pros:

• "Professional and knowledgeable service offered during a recent visit."
• "Chris with his excellent customer service."
• "Owner is very knowledgeable on all things surplus and very helpful."
• "Staff are very knowledgeable about their stock."
• "Aaron was extremely helpful, knowledgeable and a great laugh."
• "Chris was extremely helpful and knew exactly what I needed."
• "Christopher couldn't be more helpful."

Cons:

• "Con artist I went in asking for a knife that was good for bushcraft and was sold a knife that I can't do anything with."

Product Quality & Selection

Pros:

• "Got myself a great pair of army surplus boots."
• "The shop had everything we needed and she got a discount for being a cadet!"
• "We bought the boots we needed, which are great quality and great value."
• "Jaw dropping collection of genuine army gear for very affordable prices."
• "Everything we bought was really good quality."
• "The quality of product was outstanding."
• "They have gear straight from the British Forces themselves that not only looks fantastic but holds up and does its job."

Cons:

• "Con artist I went in asking for a knife that was good for bushcraft and was sold a knife that I can't do anything with."

Atmosphere & Experience

Pros:

• "Extremely inviting, non-pushy atmosphere."
• "Can't wait to go back."
• "Greeted instantly when we entered and put at ease."
• "Made us feel comfortable and welcome."
• "Really friendly, warm welcome."
• "It was a true pleasure to visit."
• "The owner was charming, welcoming and very helpful."

Cons:

• "Con artist I went in asking for a knife that was good for bushcraft and was sold a knife that I can't do anything with."

Value & Affordability

Pros:

• "Bought an alpha cw45 and got a great discount on it."
• "Prices are reasonable and the gear is pretty top knotch."
• "The prices are great the service is even better."
• "Great experience all round - plus saved a ton of money on the great discounts."
• "The prices were better than most of the other shops i have been to."
• "My friend got all he needed with ease and at a fraction of the price he was expecting."
• "After telling him BKS were top of the range in bike gear and 50 was on the cheap side he gave me a 28% discount!"

Cons:

• "Con artist I went in asking for a knife that was good for bushcraft and was sold a knife that I can't do anything with."