Zizzi - Windsor Reviews Summary

Location

Pros:

• "Lovely ambiance and right outside Windsor castle!"
• "Situated at the foot of Windsor castle."
• "Great location within Windsor near the castle and train station."
• "What sets Zizzi apart is its stunning view of Windsor Castle."
• "Great location, nestling in the footprint of Windsor Castle."
• "As well as being perfectly situated opposite Windsor Castle, Zizzi's in Windsor is quaint & cosy."
• "With its sumptuous Pasta dishes, Pizzas, Lasagne, Calzone's & more, I am yet to be disappointed."

Cons:

• "Parking in Windsor is a total nightmare and extortionate."
• "Too noisy."

Service

Pros:

• "The manager was so kind, patient and helpful."
• "Very quick service, massively important on this occasion as we had tickets at the theatre down the road."
• "Our server was attentive and the food came out very quick."
• "Amazing service at Zizzis in Windsor, Emma is a great server so friendly and helpful, went above and beyond."
• "Perfect and friendly customer service from their top staff."
• "Exceptional service. We had two tired, crabby kids with us from Legoland."
• "Unparalleled service from the staff, Maria in particular."

Cons:

• "Visited with my family of 5 at 9.29pm tonight and was rudely told by a blonde middle-aged looking lady employee that they shut at 10pm and do not take customers at this time."
• "The staff were very arrogant when you asked them about the menu or when you pronounced something wrong."
• "Zizzi Windsor. Good food and service but spoilt by the head chef swearing at one of the waitresses and brought her to tears after she got an incorrect order."
• "Another staff member came over and rudely told us the area was closed, and we needed to move."
• "The service was pretty poor as staff wanted to take our dishes before we finished, they seemed keen to have us gone so they could seat another party."
• "Service was a bit slow and rushed."
• "We were not given menus nor did we get asked what we would like to drink."

Food Quality

Pros:

• "Food was lovely but disappointed that despite pre-booking with details of our baby needs - spaces for buggies and high chairs - none had been catered for."
• "With a fantastic range of dishes on offer, you will find pretty much the hardest part is choosing just what to have."
• "Very good, the food was plentiful and everyone enjoyed it."
• "The food was delicious and the atmosphere was nice."
• "The 400° oven baked pizza was cracker thin with a mozzarella & provolone blend."
• "We had delicious sticky pig pizzas, thin crust and lots of topping."
• "Wood fire pizza is delightful in taste."

Cons:

• "The bench seat was filthy, covered in crumbs and food and also hadn't been cleaned."
• "Some problems with burnt food, which got a cursory apology and nothing more which was disappointing."
• "I ordered king prawn linguine, the menu said it was served with courgette, I only found two tiny slivers, the sauce was bland too."
• "Food really, really mediocre, burnt lasagne, indicating dish was left and customer satisfaction isn't a priority."
• "Worst Italian restaurant I've been to in my life. Food is absolutely boring."
• "The calzone was very soggy, and definitely not worth it!"
• "The pasta was dry with little flavour, the prawns were under cooked and had an awful smell."

Cleanliness

Pros:

• "Nice looking Zizzi inside and out, unfortunately my overall experience wasn't so good."

Cons:

• "I also saw them place dishes on the kitchen floor which was very unhygienic."
• "The ladies toilet was dirty and shabby."

Atmosphere

Pros:

• "I've been to a few pizza joints in my time & this one is by far the best."
• "The main eating area is over crowded and not a pleasant area to eat in."
• "Every visit by me has been brilliant & hugely enjoyable."
• "It was adequate and unremarkable, satisfactory yet instantly forgettable."
• "The fantastic food at Zizzi is a true delight for the senses."
• "Every visit by me has been brilliant & hugely enjoyable."
• "This branch of Zizzi is definitely one of the best of all the ones we have been to, and the staff was a huge factor in making our visit enjoyable."

Cons:

• "It’s a good menu for toddlers but I always regret going to Zizzi in Windsor! Most the staff are always stressed out and cranky (even when the restaurant is more or less empty). And the food is substandard."
• "You can't go wrong with garlic bread right? Turns out you can at Zizzi's Windsor."
• "Went there on a weekday half past 6... Showed no emotion and just expected us to walk away."
• "Service and location good, food awful. It would take a very long time to describe just how bad the food is in this place."
• "Unfortunately the food wasn't worth the waiting."
• "We had to wait for our food for more than 30 min which is far too much."
• "The food was fine but the service was shocking!"