Cattle Grid Reviews Summary

Food Quality

Pros:

• "The food here was amazing. The hubby really enjoyed the BBQ ribs."
• "Genuinely the best burger I've ever had, and the chips are unique and delicious."
• "The milkshakes, ribs and onion rings are AMAZING!"
• "This is hands down the best food I’ve ever had. Succulent, dreamy and unreal!"
• "The food was delicious and cooked to perfection."
• "The food was absolutely amazing cooked to perfection would highly recommend this place."
• "Delicious food, best buffalo wings I've tried and a perfectly cooked steak."

Cons:

• "I've ordered twice hoping the first time was just a one-off, but the second was even worse."
• "The wings were very dry and tasteless."
• "Infact all food was very poor standard."
• "What a disappointment. Poor quality food the steak was cooked well but the cut itself was 90% fat and 10% steak."
• "Today the ribs were really tough, barely any sauce usually they fall off the bone and smothered in sauce, quite chewy and really didn't enjoy them at all."
• "The flavouring of the food had changed (for the worse) and the BBQ sauce looked and tasted like it had been mixed with water."
• "The steak was really dry and chewy and hard to swallow."

Service

Pros:

• "The staff could not make us feel more welcome."
• "Malik was a great host and took the time to talk to us which we all really appreciate."
• "The staff are very friendly and the atmosphere in here is great."
• "Quality meat, well cooked and excellent friendly service."
• "The service was speedy and courteous, getting us our orders in good time."
• "We were seated straight away by friendly staff, our drinks order was taken very quickly and the service was very good."
• "The staff was so brilliant, friendly and efficient in every way."

Cons:

• "Staff were rude and disinterested."
• "The staff was not paying attention to customers and didn't even once approach the table to ask if we need anything or if the food is good."
• "Service however is poor; on my last visit staff were throwing empty glass bottles into the bin."
• "Service was OK but they could improve on monitoring tables a bit more had to call them over to get more drinks."
• "Service was awful, waited more then an hour for food."
• "Service isn't the fastest or the most welcoming/warm."
• "Unfortunately the service was poor."

Hygiene

Pros:

• "The toilets were clean so that was a bonus."
• "Plenty of sanitiser available for customers to use."
• "The dining room is small but comfy and has been extremely clean every time I’ve been there."

Cons:

• "Had a burger and found a hair on top of my cheese inside my burger."
• "Just left this restaurant fuming. Ordered the ribs and picked up a chip and a long blonde hair was stuck to the chip."
• "The main gripe we had was a large hair coated in the sauce on the rack of ribs."
• "All the kitchen staff had no hair nets and preparing food."
• "Then blond girl arrived on shift, we could see she dropped her staff, put apron on and started working without washing your hands first and touching cutlery or glasses???"
• "Found a hair in our food."
• "Their hygiene standards are disgusting and the male waiter is very rude."

Value

Pros:

• "It's a nice restaurant, good quality food, friendly staff and reasonably priced for what you get."
• "The price is fair. It is worth to try!"
• "Reasonably priced too as we had several drinks and food each, and total was £28 per head."
• "Great prices considering this is Windsor & their location."
• "Lunchtime burger is a bargain."
• "Reasonable prices also."
• "The price are very reasonable."

Cons:

• "Definitely not worth the money we were charged…"
• "Food is generally overpriced for what it was."
• "A little on the pricy side especially for a kids portion considering there is no menu special prices for them."
• "Plus the price has risen, don't feel its worth the money."
• "For what we ended up paying (this place isn’t cheap!) I feel we didn’t get what we should have for that price."
• "Beer was overpriced."
• "The only complaint our table had was the £3.10 charge for a 330ml can of coke."

Atmosphere

Pros:

• "Easily one of the best hidden gems in Windsor."
• "Atmosphere was lively."
• "Was busy and good atmosphere we had a nice table for two outside."
• "Great atmosphere, though a bit loud."
• "The atmosphere was perfect after a long, tiring day in Legoland with the kids."
• "Amazing place to take company, or to pop in alone for a lunch."
• "Staff were very attentive great atmosphere."

Cons:

• "But the restaurant was chaotic and very loud."
• "The customer service was generally dreadful last night even after this experience."
• "Too hot and loud inside, menus sooo faded that couldn't read it."
• "There was a boisterous group to the right of the restaurant clearly drunk and VERY loud."
• "The restaurant was fully booked and the noise level was unbelievably loud (Saturday night)."
• "Horrible place. No keeping safety distance between tables and customers."
• "Terrible attitude when we walks into the restaurant."