The Swan Reviews Summary

Food Quality

Pros:

• "Food was surprisingly good with our party of 12 all enjoying everything served to us."
• "Great food and good selection drinks."
• "Food was really good one of the best fish and chips my husband has ever had."
• "Excellent food (tried main course, wine, dessert - all excellent and reasonably priced)."
• "Had the best roast dinner here in a very long time the Yorkshire pudding was phenomenal."
• "The sirloin was excellent and the Greek chicken and bacon board was a beautiful surprise."
• "Food was great."

Cons:

• "Markets itself as a Gastropub. Food very poor. A very sad looking burger cost £13.49."
• "I had the Swan dirty burger it was awful, my friend had the same and didn't enjoy it much either."
• "Last Saturday night we waited an hour for food. When the food came it was awful, I will never touch mushroom lasagne again."
• "The curry was pretty disappointing seemed like they had opened a can of chickpeas and dumped it in a tomato sauce."
• "The food is below par. We had a burger that was overlooked and quite tough and a risotto which was bland and watery."
• "Food well cooked but very small portions, one of our group had steak, served with a few chips and just half a tomato, no onion rings as described on the menu, couldn't provide any mushrooms."
• "The veggie burger was nice but very small."

Service

Pros:

• "The pub is spacious and the staff were welcoming & friendly, great drinks selection and the food excellent quality."
• "Very friendly and attentive staff who go out of their way to serve and help."
• "Very polite and friendly staff."
• "The staff are friendly and helpful."
• "Really polite and friendly staff. Food was great and arrived quickly."
• "The staff were very pleasant and helpful."
• "All the staff members were beyond pleasant and a true credit to the place."

Cons:

• "There was no one to welcome you or seat u we get told someone will be with u shortly then left standing for 20 mins."
• "Staff looked a little disinterested and looked like they just want to go home as it was dead."
• "Personnel attending the tables were not very kind; they were clearly ignoring us waiting for the kitchen closing time to come."
• "Staff are unfriendly and over officious."
• "Service was really slow, we skipped desert after getting bored waiting for a waiter to show up."
• "Very poor service. Unbelievable how ignorant the servers are as they saw me leaving and not make any attempt to seat me back or apologize or ask why I'm leaving."
• "Sat myself at a table for 10 min and no one showed up to greet me or take my order."

Atmosphere & Location

Pros:

• "Nice outside area for the summer."
• "Nice place with indoor and outdoor seating."
• "Nice fireplace during the winter months, makes it quite cheery."
• "You can watch aircraft land and take off right over your head while you eat/drink."
• "It's a lovely pub I just like the atmosphere with music and in the backyard have a lovely place too."
• "Nice atmosphere."
• "Love the atmosphere! George, Marcus, Amber, Elini and the rest of the staff are amazing! The service is first class! And the food is the best!"

Cons:

• "The pub is located on a dull stretch of road by some kind of airbase."
• "Cold unfriendly place where the staff never smile and are very rude."
• "A little charmless after renovations, just feels like big tables in empty rooms."
• "The front of your place for winter wonderland is a disgusting. You've turned a lovely classy looking pub into a chavy monstrosity."
• "Very over priced for Farnham. NOT suitable for children really."
• "Nice decor but no sports channels."
• "Walked 30 minutes to come for a drink. Arrived at 1710 and the pub was shut no warnings on social media or even on the door."

Value

Pros:

• "The beers good too. & not overly expensive."
• "Quick service, really nice food at not-extortionate prices."
• "Food was very generous in portions and very reasonably priced."
• "Really nice food at not-extortionate prices."

Cons:

• "Food is over inflated looking at the menu and would be more suited to Aviator guests than here."
• "Drink is over inflated and is aimed at the more well healed type."
• "Food was nice but very expensive, definitely not the place for vegetarians based on Sunday menu."
• "Booked a table for 6pm which was cancelled the day before the event."
• "Very expensive. Be careful when you go in large group."
• "Very over priced and staff weren't helpful!!"
• "Would never go back, very over priced and staff weren't helpful!!"