The Tyler's Rest Reviews Summary

Category: Bar & grill Reading

Address: Berkshire, 149 Norcot Rd, Tilehurst, Reading RG30 6BS, United Kingdom

Phone: +441189415939

Rating: 3.9
based on 143 reviews.

Food Quality

Pros:

  • "Great food it keeps getting better every few weeks we go."
  • "Best fish n chips I’ve had for a long time."
  • "Food was delicious aswell, staff lovely and friendly, as a family of five, very pleased."
  • "The food was very quick to arrive and was very nice."
  • "The atmosphere was so relaxed and the food tasted amazing."
  • "Amazing food, almost too good."
  • "The food was excellent."

Cons:

  • "The food was burnt and tasted reheated."
  • "Reports of food not being very good, a tad lack luster."
  • "They still had lumps of dirt on them which was really off putting and definitely not hot or cooked."
  • "Went for a burger this time, can't go wrong there right? Oh yes you can, dried out and overcooked."
  • "Food is below poor we got raw chips a grissly fat ridden so called ribeye steak riddled with fat."
  • "The fish finger sandwich was tasteless."
  • "Steak was just fat and gristle and chicken was so dry and tasted old."

Service

Pros:

  • "The staff treat every one with respect and have good relations with regulars."
  • "Service impeccable and such a reasonable price."
  • "The staff were working their socks off and very attentive considering they had a full restaurant."
  • "The manager was very helpful as we could not get any Internet connection."
  • "Manager was brilliant however and couldn’t apologise enough."
  • "The service was impeccable from Ryan."
  • "Staff was absolutely amazing, very helpful, polite and friendly."

Cons:

  • "Booked a table, upon arrival there wasn't even anyone to greet and show our table, we had to walk around the venue trying to find it."
  • "I will not use this outlet again until it is greatly improved, I have already warned two friends not to go there."
  • "I was refused a refund and told to leave, I had my passport ready to show but they was not interested in asking me my age."
  • "The woman who served us was pregnant since I am unsure of her name. After asking where our food was she completely brushed us off saying 'I don’t know how long it’s going to take'."
  • "Once we questioned and asked why half the table didn’t have food yet the manger come out and said he only had 1and a half chefs in."
  • "Service terrible. Hour wait for Food to come out even though quiet and no apology or explanation given."
  • "Disgusting service we were told when we arrived there would be 45 min wait."

Ambiance

Pros:

  • "The Tyler’s rest is becoming more of a frequent stop for us when visiting friends in the reading area."
  • "Darts, pool table and garden area outside."
  • "I always enjoy going there as the atmosphere is great."
  • "Very cosy and has such a welcoming and relaxed atmosphere."
  • "The place was very busy with a great atmosphere."
  • "Really nice place to go for a drink and a meal."
  • "Nice and cosy environment."

Cons:

  • "The restaurant was empty and I had to ask if they were open."
  • "Venue was quiet, and quite cold."
  • "Never seems the tables actually get cleaned, seen dried up food on a certain table for a couple off days now."
  • "The bar only had around four males who were extremely loud and every other word a swear word."
  • "All surfaces have a sticky sheen! 😱 toilets are disgusting."
  • "We also had bugs and flys hanging around out table disgusting."
  • "The table was also wet & sticky."

Management

Pros:

  • "Had a good night out on Saturday night food good and serves great the manager was very helpful."
  • "The manager was very helpful as we could not get any Internet connection."
  • "Manager was brilliant however and couldn’t apologise enough."
  • "Spoke to manager a very pleasant chap seems to have made a real impact on the Tyler’s rest."
  • "Very happy with the manager and all the staff."
  • "Antonio was absolutely amazing. Served us with a smile."
  • "Omg how nice was it to be back here with Antonio! That man has turned the place around."

Cons:

  • "I demanded to see the manager who said she had only started on Monday."
  • "Once we questioned and asked why half the table didn’t have food yet the manger come out and said he only had 1and a half chefs in."
  • "The attitude of the managaress was downright rude."
  • "We asked for a refund and got attitude from the manager."
  • "Really do need to re decorate and bring in new staff. Oh and maybe a reliable chef."
  • "They serve RAW chicken."
  • "Steak was not edible as was way too chewy and not enjoyable."

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