Address: Ducks Hill Rd, Ruislip, HA4 7TS, United Kingdom
Phone: +442088683092
Rating: 4.3
based on 236 reviews.
Food Quality
Pros:
"The food was delicious and really flavoursome, the meats were cooked to absolute perfection and was juicy and moist."
"The food is amazing, good portions (recommending the classic bacon and cheese melt burger and the tacos)."
"The food was outstanding & large portions."
"The pork tomahawk steak was cooked perfectly and was a welcome change to the usual dishes that are usually on offer."
"Food tasted amazing! One of the best steaks I have tasted."
"The food was delicious, came out in excellent timing, presentation of food was very creative too."
"The food was delicious, I highly recommend the roast!"
Cons:
"I always loved the steaks here but last night the rib eye was very chewy."
"Food is overpriced for the quality of the food."
"A big group of us came for lunch, unfortunately, the food wasn’t very good as some was a bit cold and some tasted reheated."
"The food was very basic, with cheap ingredients and didn't meet our expectations."
"Food average we had lunch today roasts not very hot and my lamb was dry."
"Food was burnt could not even cut my roast potatoes. Very small portion."
"The worst fish and chips I’ve ever seen in my life!!"
Service
Pros:
"Service brilliant, cannot be faulted."
"Staff was very polite and checked on us."
"The very polite waiter came and apologised for the mistake which he admitted."
"Service was great staff were attentive."
"Right from the moment we went in our hostess was so lovely put us at ease as we waited for guests."
"The service was very good, and the staff were friendly and kind."
"Staff very friendly and lovely decor."
Cons:
"Extremely disappointed with the service."
"The treatment we received by the general manager was incredibly rude just because we were taking pictures."
"The waitresses were lovely but there is clearly no communication between them which made things complicated."
"5 staff ignored us when we asked for the bill twice."
"Service was quicker than expected even though there was 5 adults and I child."
"Service poor - three waitresses came to the table en masse clearing the plates and glasses away before we'd finished."
"The service was so so, 2 guys for 45/50 people."
Ambiance & Decor
Pros:
"Wow.....This restaurant has gone above and beyond, it's a Christmas wonder land."
"Incredible not only is this place stunningly designed, with plenty of indoor or outdoor seating there are various areas to enjoy."
"I loved the decor and relaxed atmosphere."
"The interior is a cross between the Amazon forest and a wedding reception and is good for the atmosphere that it creates."
"The main seating area was well designed and had great displays of flora although faux it really softened the atmosphere to make it feel like a relaxing garden."
"It was a lovely sunny day and we sat outside in the very large and well put together pergola area."
"The decor is fabulous, a Christmas grotto. Their florist did a spectacular job. Love it."
Cons:
"Car park is mayhem on Sunday, could do with some organising."
"Other things like no salt and pepper on the table was an annoyance."
"Atmosphere was awful and unfortunately we won’t be coming again."
"Play area is a bit dodgy."
"Unfortunately, where we were sitting, I was getting a drip on me from the rain."
"though as a couple out for lunch we thought was a tad noisy during the 12-4pm DJ set on a Saturday."
"Closing time on own website is advertised as 10 pm, however, we were rushed to leave from the moment we finished our mains."
Value for Money
Pros:
"Lovely atmosphere, food also great but quite expensive however you definitely get what you pay for."
"It is a little pricey, but worth it considering the quality of food and service."
"Great place for celebrations. Staffs were accommodating and a great atmosphere with a DJ."
"The Vegan nut roast is lovely."
"Food quality and prices good."
"The food was excellent and cooked to a high standard."
"Great food and atmosphere."
Cons:
"The only issue I have is the fact a 12.5% discretionary tip is added to the bill."
"The fact that you have to make a reservation and order online through the app, I felt like I was buying a product from Amazon."
"Beef was chewy and under cooked and cold."
"Although the restaurant’s decor is amazing, I can’t say the same about the afternoon tea offered at this venue."
"Food was overcooked and overpriced."
"Very pricey for very average food."
"Heinously overpriced food and drinks, not even remotely in-line with the local area or even London."