The Beck Reviews Summary

Food Quality

Pros:

• "The main courses where all great."
• "Wow it was great. The beef was so soft and full of flavour."
• "Curry was delicious!"
• "Everything was freshly cooked, including a huge cod fillet, hand battered of course."
• "Absolutely lovely meal and particularly beef was spot on."
• "Fantastic food, (carvery and pizzas are amazing!!)"
• "The food was really very good and the carvery was also very good with a choice from 4 meats and so much veg."

Cons:

• "The gravy was cold."
• "The pie was a little dry."
• "Their cheese sauce used in both the leek bake or cauliflower cheese always tastes off."
• "The Yorkshire puddings were also shop bought something you would find in a little back street cafe."
• "Steak was so well done and there were 3 tiny bits of scampi."
• "The New Yorker pizza, was very oily, which made the base soggy."
• "The apple crumble had no noticeable apple and the crumble was chewy."

Staff and Service

Pros:

• "Lots of seating and very welcoming staff."
• "Incredibly friendly staff and wonderfully helpful."
• "Staff were friendly and helpful. Dogs were welcome outside not sure about inside and water bowls were provided."
• "The staff were all friendly and hard working and helpful."
• "The lady who was waiting on our table is a credit to the pub and made sure we were comfortable the whole time."
• "Immediately I was greeted by a friendly member of staff who catered our every needs."
• "The staff in the main restaurant area where fast, efficient and working very hard."

Cons:

• "One of the staff, I assume a manager, was rude to my partner."
• "I have called tonight and was hung up on by her."
• "Only gripe was at the end asked 'Did you want desserts if not we need your table' while we all still had nearly full drinks."
• "The only down side was the Supervisor.. Emily who was rude and condescending to staff in front of customers."
• "The general manager was rude and stated they sell 1000s of carverys a week and started to pick apart my meat and said there's nothing wrong with it."
• "The young girl who served us was abrupt and full of one word answers and no manners at all."
• "Worst customer services I have ever witnessed."

Value for Money

Pros:

• "Birthday meals are also free which is a plus."
• "The prices won't break the bank!"
• "It was only £4.99."
• "And everything is so reasonably priced, we paid £16 in total for two standard carvery and two drinks."
• "The price was very reasonable."
• "The best carvery I have had for a long time, and it was also very reasonably priced."
• "Excellent value for money."

Cons:

• "Paid over £40 for two meals and two non alcoholic drinks."
• "This with a coke and a beer was over £30."
• "Price wise I think on the higher side than a normal pub meal."
• "It was quite expensive as well."
• "Very expensive for what you get."
• "Prices seem okay at first but when you get your portion haha i give bigger portion to my kid of 5y old."
• "The salad wasn't that good for £10 and had two kinds of onions in, who needs that!?"

Ambiance and Cleanliness

Pros:

• "Nice pub, really good customer service."
• "Would happily return when back in the area next year."
• "Very clean restaurant and the staff are lovely."
• "Interior wise it's a bit like a Wetherspoons set up, though with machines etc for kids."
• "Oh and the loos were clean and fresh."
• "It's was clean with a lovely relaxed atmosphere."
• "Lovely clean and spacious pub."

Cons:

• "Visited with dogs from the Haven holiday park and had to sit outside, which is understandable but I can see that being impossible in the colder months."
• "Toilets could do with updating and a good clean more often through the days."
• "The lamp shade over the table was very dusty and the toilets were not very clean."
• "Several flies around and landing on all the veg."
• "Cleaning a little lacking."
• "The entrance way was very congested and extremely slippy due to the rain."
• "Getting in was not easy in the wheelchair."