Pitcher & Piano Reading Reviews Summary

Service

Pros:

• "Service was great and staff were so friendly and helpful especially Adam."
• "Adam attended us and he was very kind and helpful."
• "Food was good and service was amazing!"
• "Vicky Sasha and Beth are all superstars, they looked after my packed suitcase when the fing zip decided to break."
• "TK was a brilliant guy, very attentive, friendly, and quick with our drinks orders."
• "Adam was great - constantly making sure our drinks were topped up."
• "The customer service was outstanding, especially the bartender Will he was so attentive and continued to amaze me during the night with his elaborate skills."

Cons:

• "Then no one came over to take payment so again we had to go up to the bar to pay."
• "The service left a lot to be desired."
• "Service very slow, waiter appeared distracted and left us sitting there for 25 minutes before coming back to take our drinks order."
• "We were a group of 13 people who had pre-booked the bottomless brunch for 12pm. After booking online, I had emailed the restaurant/bar twice with no response."
• "Bar staff didn't have a clue how to make what they were selling."
• "Just been in for a pint, found an empty table and was asked to move by the manager."
• "Bad signage. Rude staff - Calum in particular."

Food

Pros:

• "The food was honestly amazing."
• "Good selection of alcohol and really really tasty food with a good selection although a small menu."
• "The food was great and they were happy to accommodate the changes I needed to my meal."
• "Food was also outstanding was such a good price considering the amount we got."
• "Really warm and tender chicken, fries crispy and season."
• "The food was delicious."
• "Their fish and chips were absolutely amazing! Crispy batter and fresh, perhaps one of the best I’ve had."

Cons:

• "Surprising hard to find a seat in a place this large and not that busy."
• "We wanted a Sunday roast, not available."
• "i had bbq sticky chicken skewers, they had little to no sticky sauce and the chicken was dry."
• "There is no children's menu as stipulated on the Web site."
• "The only tasty thing about the sandwich was the garlic mayo."
• "The dessert was a tad on the small side for its price!"
• "Food was a bit overpriced for the quality and amount."

Atmosphere

Pros:

• "Love the vibe here."
• "Really relaxed and good background music, near the station too."
• "Well one of Readings best venues, cocktails with a twist and great bar staff and atmosphere."
• "Loved watching the cocktails get made so professional and aesthetic had to take a pic for the gram!"
• "Amazing atmosphere, incredible night!"
• "Great location, friendly atmosphere, although a little music would not go a miss."
• "Nice industrial style decor."

Cons:

• "Just ridiculously LOUD!! We struggled to hear each other speak."
• "The prices aren't that great and it gets extremely loud at peak times so having a conversation isn't easy."
• "All I can say is, I’m sat here right now and the music is literally making me want to throw up."
• "Pretty rotten. It's sweaty and very like Yates."
• "The venue badly needs refurbishment."
• "Didn't even get into here as they had no ramp to allow my husband in a wheelchair to get in."
• "The toilets were filthy and very smelly and the outside sitting area was covered in cigarette ends."

Value

Pros:

• "Food was also outstanding was such a good price considering the amount we got."
• "We definitely felt we’d had our moneys worth."
• "Very reasonable during the week."
• "Prices for food and drink very reasonable as well."
• "Great value for money."
• "Tge food was pretty good and not too expensive for the location. Tge drinks were reasonably priced."
• "Brilliant bottomless brunch. Really good value for money."

Cons:

• "The prices aren't that great and it gets extremely loud at peak times so having a conversation isn't easy."
• "We then asked for the bill which was charged at over £29pp, so no note was put through the system to charge for the lower price."
• "Drinks quite expensive."
• "Extortionate on a weekend.....same drink is nearly £2 dearer!!!"
• "The drinks are expensive for what they are - can't recommend on this experience."
• "Cocktails are sugar syrup loaded with little flavour and are over priced for what they are."
• "Misleading offers. They said they did 4 shots £12 a lie."

Staff

Pros:

• "Will is an amazing host. Always bring with a smile and big welcoming."
• "Service was great and staff were so friendly and helpful especially Adam."
• "Adam attended us and he was very kind and helpful."
• "Vicky Sasha and Beth are all superstars, they looked after my packed suitcase when the fing zip decided to break."
• "Got served by 2 lovely girls (bea and Georgina) who made some great cocktails."
• "TK was a brilliant guy, very attentive, friendly, and quick with our drinks orders."
• "Adam was great - constantly making sure our drinks were topped up."

Cons:

• "Then no one came over to take payment so again we had to go up to the bar to pay."
• "The service left a lot to be desired."
• "Service very slow, waiter appeared distracted and left us sitting there for 25 minutes before coming back to take our drinks order."
• "We were a group of 13 people who had pre-booked the bottomless brunch for 12pm. After booking online, I had emailed the restaurant/bar twice with no response."
• "Bar staff didn't have a clue how to make what they were selling."
• "Just been in for a pint, found an empty table and was asked to move by the manager."
• "Bad signage. Rude staff - Calum in particular."