Address: Garland Court, 26a Wansey St, London SE17 1LH, United Kingdom
Phone: +442077014287
Rating: 4.8
based on 170 reviews.
Haircut Quality
Pros:
"Had my hair cut by Danyal... he got it bang on. Blended it in well and cut it pretty short which meant it would last longer."
"Had an amazing bear trip and hair cut with Adam - he worked fast, immediately understood what I wanted."
"K1 was very attentive and professional with my cut... Particularly enjoyed the razor finish on the edges."
"11/10 Taper Fade from Danilo every time! I used to get a Low Fade until Danilo recommended the Taper Fade - haven’t looked back since."
"Literally the best haircut I’ve ever had... The quality and technique was precise, gentle, and careful."
"Danilo suggested to use scissors cut for what I requested and result was amazing, I was satisfied."
Cons:
"After waiting 45 minutes for a haircut... I received the worst haircut I’ve ever had."
"This is the second time I have haircut here... I have the worst hair cut today in my life."
"The haircuts are always a hit or miss and the service is always despicable."
"Asked for a short back and sides with at least an inch off the top. Left with a birds nest on my head."
"I've been coming here since it opened and happy with the service. Doniel today did an excellent job - the best beard line up of my jaw/neck I've had."
"Terrible barbers that cut your hair in the quickest time. I wanted the same style again and the barber advised to cut an inch off - I questioned it and was fooled into saying okay."
Barber Skill & Professionalism
Pros:
"Great fresh cut from KI. It's my second time and definitely will be coming back again."
"Been going here for over a year, hands down best barbers in the area. staff are friendly and experienced."
"The staff were friendly, professional and did a great job. My barber took the time to make sure I was receiving a great experience."
"Probably the best barber shop in town. I usually struggle to describe the haircut I’m looking for but not this time. Danilo understood straight away."
"Moved into the area recently and tried Elephant Barbers for the first time. These guys are fantastic and the services are very reasonably priced."
"I've been getting my haircut here for a while now, and I'm always happy with the result! Super friendly guys and great haircuts."
Cons:
"Their ‘customer service’ consisted of screenshotting a recent photo on my Instagram and leaving a series of intimidating voice messages."
"The barbers are rude and never listen to the instructions you give them which leads to a completely different hair cut than what you’ve asked for."
"Went here once before and it was great, no complaints. Next time I went the barber was acting really weird, irritable, distracted."
"Wouldn't recommend going in a rush unless you're just wanting short back and sides. Had my hair done and I've had to have it redone as it was all uneven at the back."
"Terrible experience. Guy could barely speak English and therefore didn’t really understand what I wanted to do with my hair."
"I wanted to have my haircut by the person that cut it the first time but she wasn’t around, the guy recommended the blonde barber... first of all the haircut was shockingly bad she was talking constantly through the haircut and not concentrating."
Customer Service & Experience
Pros:
"I’ve been there 3 times so far and each experience was very good. Each time I booked a day or two before, and there was barely any wait when I showed up."
"Had an amazing bear trip and hair cut with Adam - Face massage, hot towel and beauty products were all included. Highly satisfied."
"Great service as always. I used to come here as a regular when I live in Elephant and castle three years ago."
"Nice environment, guys very friendly and professional, all of them are good experiences barbers."
"My mate told me about this hidden gem a few months ago and can honestly say that they are the best barbers I have had in London."
Cons:
"Bad service and even when you have a booking the walk in appointments are prioritised. I wouldn't recommend to anyone."
"I went in this week and waited in the upstairs area for 10 minutes where all 4 barbers were watching football and having lunch."
"Went to get a haircut this morning, new to the area so thought I’d give this place a try, turned up a few minutes after 10am... Over 15mins past, I was still waiting outside."
"Their booking system makes no sense, so I had to walk in. The barber was rude and dismissive. Kept talking about how he hates his job and doesn't want to be here."
"I went to this place for my first time, I wasn't sure about it, because I haven't been here before. Today Danilo made me happy with a great hair cut I highly recommend this place. I gonna come back sure.. Thanks guys"
"tbh that would be the worse haircut I had since 1990 back in postcomunictic rusia. Asked for a short sides and back with a long hair on top and got whole head cut with the same length apart of my fringe which is 2 cm longer than the rest of my hair, and my hair was long btw. literally could do a better job myself without any experience!"