The Bear - JD Wetherspoon Reviews Summary

Staff and Service

Pros:

• "Service for both food and drink is very fast considering the demand."
• "Service was very friendly."
• "The staff were excellent, polite and efficient despite it getting quite busy."
• "Friendly attentive bar & resturant staff, we are always made to feel welcome."
• "Staff are friendly and welcoming."
• "Staff were pretty friendly, offered alternatives and served us pretty quickly."
• "Friendly staff especially thanks to Ian for being a top barman."

Cons:

• "Staff are rude."
• "Like all Wetherspoons pubs the staff are badly trained and there is never enough of them behind the bar."
• "Staff are not really interested, a lot of room for improvement."
• "The service was poor and staff were miserable."
• "But staff don't know anything about the beer so don't go asking them for advice."
• "The bar staff could see me waiting yet no one came to serve me."
• "The service was less than enthusiastic and not particularly polite."

Food and Drink

Pros:

• "Very good value for money and a good choice of food catering to many desires."
• "The food was really good and exactly what you would expect of good Wetherspoons Fayre."
• "Regular Wetherspoons menu is very good value, especially the curry night."
• "Great beer selection."
• "Great deals on food during the week."
• "The fish and chips was excellent as was the Guinness."
• "The beers were excellent and the food was also very good."

Cons:

• "Jacket potato dry. Hardly any chilli topping on it that was also dry."
• "All guest ales are off."
• "Food was poor. Salad was dirty, extra portion of cheese was none existent."
• "The amazing prawns are not on menu any more, the nachos are smaller portions with weird cheese and cheap crisps."
• "Terrible food, it’s horror, end of. chicken was pink, and food was cold."
• "The American pancakes were a rip off the ice cream with it was equivalent to a half a teaspoon."
• "I have had food poisoning twice from the burgers which says a lot in itself."

Ambiance and Cleanliness

Pros:

• "Good atmosphere with a great selection of drinks of all kind at exceptionally good prices."
• "Family friendly feeling in a pleasant atmosphere."
• "The atmosphere was great with no loud music or TV to distract you."
• "It's a well-priced pub."
• "Nice atmosphere."
• "It's really a good place to go in Maidenhead."
• "The atmosphere always seems to be upbeat and lively."

Cons:

• "No dogs! Even in the outside area at the front of the pub."
• "Full of people doing drugs not a family pub at all."
• "The whole place needs a very good clean and new furniture and decor."
• "Tables never too clean, and always a bit sticky."
• "Dirty area upstairs every table not cleared of previous plates and rubbish."
• "Floors were stickier than a red light district & I've smelt better at an out of date fish bar where hygiene is non existent."
• "Very busy and really need to clean those tacky floors and give the gents toilets a proper clean."

Management and Policies

Pros:

• "Eddie The Manager really is putting that magic touch to the Bear!"
• "Does exactly what you need a wetherspoons to do."
• "A good tidy spoons with lots of places to sit and drink and a hub for the wide and diverse set of characters that make up Maidenhead social fabric."
• "Good turnaround from what was a distinctly average Spoons."
• "The venue is well kept and surprisingly big too."
• "Lovely place, warm, welcoming, clean."
• "The building is where this spoons really shines."

Cons:

• "The tall skinny landlord/manager is a creep."
• "They don't allow dogs in their premises."
• "Unfortunately its hard to give a good opinion on this pub as it's damaged in reputation for losing its lively atmosphere."
• "Children were not allowed in the pub after 9pm."
• "After 9 pm you cannot dine there with your kid...they forced to leave us from there."
• "When you bully an autistic child you deserve less than 1 star."
• "Duty manager rude and aggressive in manner to customers and staff."