Address: 33 Great Queen St, London, WC2B 5AA, United Kingdom
Phone: +442033979966
Rating: 4.8
based on 175 reviews.
Barber Quality
Pros:
"Taner is one of the best barbers I’ve ever had."
"Kenan is the perfect barber my husband got ever."
"Ismail Seidov was a really good barber."
"Gokhan (the barber) was amazing."
"Monika, she's a fantastic barber!"
"Ertan was so attentive to the details and he did a really good job on my hair."
"Sha takes the time to know those little things about you like a receding hairline and works to really deliver a cut that makes the best of what you have."
Cons:
"Maybe I just had a bad barber, he didn't listen to what I wanted just went ahead and did his 'own thing'."
"Today though was a disaster with different guy. I got my haircut done in 11min and got charged full price of £34."
"The last straw was when the barber completely messed up the right-side of my hair, I'd avoid if you want a good cut."
"The barber was not interested or not fit professionally for a unique brand like Ted’s."
"Absolutely terrible service. The barber made a huge cut on my face during the shave."
"He was so busy talking to his colleague that getting your hair washed was more like getting a bath. Terrible customer service."
"The experience was ehh not much fun the barber barely spoke two words at all."
Customer Service
Pros:
"Absolutely top notch service from the minute I walked in."
"Staff is friendly and professional."
"Ted has taken all precautions in keeping customers and staff safe and then the service is its normal impeccable self."
"I was offered a complimentary drink by the lovely lady (lets face it, who can say no to a beer during a hair cut) and the overall experience was so refreshing."
"Been using these guys for years now! Always a warm and welcoming approach and pleasant experience."
"Was greeted with smiles and professionalism from the beginning to the end making me want to come back for more."
"Excellent service while in teds grooming room in Covent Garden."
Cons:
"Very disappointed. Terrible service from the manager."
"Time to look for somewhere else..."
"Will not be coming back here."
"The man in charge served 2 people who came in together after me before me."
"Consistently awful service in this branch, sadly."
"The response from their customer service team couldn’t have been any worse, offering a voucher to go back to the same place for a shave."
"Disappointing as I always use Teds, for the cost you expect the most premium and relaxing experience."
Value for Money
Pros:
"completely fantastic service - and the price isn't bad at all considering central London and you get a damn massage with it!"
"For £27 all I will say is these guys listen, they advise and they care and look after you from the minute you walk in their door."
"Nice haircut at a price that is quite reasonable given London barber prices nowadays!"
"They do an amazing discount for students on Sundays."
"Even got a shoulder and arm massage while the hot towel was doing it’s job!!"
"The shop got a million dollar service, they gave me hot towel, massage, flaming small hairs in my ear, and skin care."
"Would definitely come again and recommend friends and family thank you guys👍"
Cons:
"Severely overpriced and the talent pool is very shallow."
"Made the whole experience a pretty poor one compared to what I was use to at their Theobalds branch.... never again for the ££ paid."
"Overcharged me for a head shave."
"For nearly £40, I'd hoped for a bit more time and attention paid to my hair, and less on the theatre."
"I paid 50 pounds for some service that could have been done to me by a homeless tramp on the roads of London."
"5 stars for the Teds cut which is always the best. 1 star for being asked if I have a Google account during the haircut and to get my phone out and write a review naming the barber…"
"The share itself was not close, inconsistent and patchy."