The Old Manor - JD Wetherspoon Reviews Summary

Category: Pub Bracknell

Address: Grenville Pl, Bracknell, RG12 1BP, United Kingdom

Phone: +441344304490

Rating: 4.1
based on 208 reviews.

Service

Pros:

  • "The service was great, every staff member was friendly and happy to help."
  • "Staff are friendly even though at busy times."
  • "Staff helpful and friendly."
  • "Great and fast service, and their app makes ordering super easy."
  • "Service was very quick for our food order, nice food, what you expect of a spoons."
  • "Really friendly staff, drinks and food served efficiently via the app."
  • "Friendly and helpful staff with cheap Weatherspoons pricing on food and drink as expected."

Cons:

  • "The staff were rude today. The girl behind the bar giving instructions where to stand in a rude manner."
  • "Staff didn't seem at all interested in customer service, they just stood around talking."
  • "Management was rude and incompetent, refused to elaborate why or provide any evidence."
  • "God, it was awful. The world's angriest barmaid served us with one syllable sentences."
  • "Service not much to say but they don't explain the routines but if u are regular customer they are friendly with u."
  • "The service recently has been quite terrible because they simply do not have enough staff."
  • "Everytime we have been she is just miserable and blamed us for her mistake."

Food Quality

Pros:

  • "I often come here, and the food is always consistently good and very good value."
  • "Great wetherspoons, staff were super friendly and the food was fantastic."
  • "Been there twice this week. Went on steak night with friends and steaks were beautifully cooked to the way we liked them."
  • "The food was simple, but lovely. Kids ate every last bit."
  • "The food is always to a high standard."
  • "Great place to go and catch up with friends. Especially as it has such reasonable prices! The food is very tasty, I had a bbq chicken pizza and the brownie, super yummy."
  • "You don't have to book a table just walk in..can be busy & might have to wait a while.. but really good food."

Cons:

  • "I like going to pub just for a meal but I might as well of gone mac Donald's would of been cheaper and a better burger."
  • "Bad bad food - Poor quality and presentation."
  • "Burger was burnt and dry."
  • "Raw chicken in the panini and chips that looked like they'd been cooked in oil previously used to lacquer a boat."
  • "Rubbery sinewy steak, overcooked and vile."
  • "Awful food. Ordered a large mixed grille. It was served less than 10 minutes from order."
  • "Generic cheap disappointing food. Don't ever park here."

Ambience & Decor

Pros:

  • "Place was clean, cool decorated especially outside with light strings."
  • "An old town pub, plenty of charm, do have a look around, everything on the menu is good value for money."
  • "The pub itself is an old pub with a lot of history. Plenty of seating out front back and side garden."
  • "This watering hole delivers on choice of real ales as well as great ambience for eating casually or formally."
  • "An historical Manor House converted into a pub with lots of nooks and crannies with tables to order food and drinks."
  • "Very nice old building and lots of outside seating areas for the summer."
  • "What a surprise. A real historical gem, almost hidden off a busy roundabout in Bracknell."

Cons:

  • "Sure has gone down.. Tables dirty plates left to pile up.. But staff lovely and friendly did not complain as heard others saying place dirty and poor food."
  • "All the tables were dirty and we had to clear the previous customers plates and drinks."
  • "Toilets were a mess, definitely had not been cleaned for some time."
  • "I haven't been in years but I found the place to be dark and dirty inside."
  • "Everytime I go there the tables haven't been cleared. Some had dirty plates on them for at least 20 mins."
  • "The place is getting worse. A ridiculous amount of tiny new tables with no appropriate seating, not big enough to eat and drink off."
  • "I do not quite know what has gone wrong with the Old Manor, but I have been staying near here for the past month or so, and it seems that things have just fallen apart."

Value

Pros:

  • "£1.99 for a pint of Real Ale..in this day and age! Why yes it is possible and I had a few of them here."
  • "We all managed to eat and drink what we fancied for £40, which is a fraction more than a MD's."
  • "Cheap to eat and drink here. Was quite busy, took a while to get served the first time, but no queues every other time."
  • "Has all the good things about a Wetherspoons pub. Quality beer with a regularly changing selection of guest ales and reasonable quality food at low prices."
  • "Good for a quick pint at any time, within reason."
  • "Beer is not the best but it's cheap and it's full of young people because it's cheap."
  • "Typical Wetherspoon pub offering cheap food and drinks very helpful polite staff."

Cons:

  • "Whilst Weatherspoons used to be great value before, prices are higher now, which is fine but portions are very small."
  • "Great old world charm. But have to say the portions are tiny now."
  • "Don’t advertise as a Resturant/pub if you don’t have the food to provide absolutely ridiculous tried ordering multiple things and got told they don’t have them every time."
  • "It's like Ryan Air, you get what you pay for."
  • "They have ran out of many beers (Punk IPA for at least two weeks, San Miguel, Stella and many others) and the draft beers have been quite frankly flat and undrinkable."
  • "Draught beer was off as the chiller had broken. Not much choice in bottled beers."
  • "No food today, that's no problem as they have an issue with gas. But not serving Aperol Spritz, the only reason we popped in as they are the best in here."

Accessibility

Pros:

  • "For wheelchair access; from the front of the building (the entrance you will find from the town centre) you need to go through the beer garden."
  • "It can be OK for someone with reduced mobility, as long as they stay in the area immediately inside the main door."
  • "There is a disabled toilet in the bar."
  • "Access for disabled people is not as friendly as only 6 tables on the same floor."
  • "Parking next to pub with refund on price paid when ordering food. Great old building with plenty of hidden corners to sit."
  • "Handy car park out front, you don't usually expect a car park at a wetherspoons."
  • "Good place to eat..very convenient place and has tables even outside the restaurant."

Cons:

  • "Don't take your car there... YOU WILL GET A FINE... Was there last month paid 2hrs car park.. Left 2.10h got a fine."
  • "Other sections have steps which would make it awkward moving about."
  • "Huge place with lots of space outside to eat too. The only thing is, it's not user friendly for disabilities. Lots of steps everywhere."
  • "Seems to me to be more difficult to get to since new shopping centre built."
  • "Close to the main ring road so not a great location for outdoor seating."
  • "Never got a chance to try the food as I sat in a deserted beer garden with my two small dogs whilst my wife went in and was told by two members of staff that dogs were not welcome."
  • "Never again- unfortunately, I won’t be going to the manor again, this isn’t entirely down to the establishment it’s self, rather their car park."

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