Waterwitch Reviews Summary

Food Quality

Pros:

• "The food we had was unbelievable at such an affordable price we thought the receipt was wrong!"
• "Having been here on many occasions the food has been great quality and size."
• "Double Korean chicken was absolutely delicious, especially the fried tenders."
• "Food is well cooked, well presented and very tasty."
• "food was fantastic"
• "Food was served quickly and was presented well."
• "lovely setting just down on the basing canal would recommend to anyone looking for a nice meal with a lovely setting"

Cons:

• "Food wasn't hot and it was covered in pepper."
• "We were very disappointed with the kids meals we received."
• "when the food arrived it was burnt"
• "Food wasn't anything great especially for the high prices."
• "But by far the worst part was paying nearly £14 for the most ridiculous bowl of food."
• "Food was awful."
• "Both came out with lukewarm turkey on plates."

Service

Pros:

• "Staff were friendly."
• "staff were very helpful couldn't do enough for us"
• "Service was excellent and nice and quick."
• "The staff were excellent and the place didn't feel packed even though it was busy."
• "The service throughout was exceptional."
• "The staff were very accommodating to serve as many people as they could."
• "Gentle service, nice food."

Cons:

• "Waited 45 mins for mains longer for sweets, coffee never arrived at all."
• "too slow at the bar and far too slow with the food service"
• "Terrible service. Not a very busy evening and we waited over an hour for our mains."
• "Terrible service, average food and rude staff."
• "Staff were rude and almost belligerent."
• "Waiting 2 hrs for food and no communication"
• "Shown to a table in a not very busy garden and was told someone would come to take my order... After 15 minutes of no one coming over to serve me took my business elsewhere."

Ambiance and Cleanliness

Pros:

• "We just had a lovely lunch here, food was great, staff was very attentive and the pub itself looks very cool and classy 🙂."
• "A beautiful spot by the water with a delicious menu."
• "Nice, clean pub with a large garden overlooking the canal."
• "The pub has a very nice atmosphere and cosy Christmas decor."
• "Waterwitch is a charming pub in a country/village setting with friendly and helpful staff."
• "What a little hidden gem this is!"
• "This is a lovely building if a little tatty at the moment."

Cons:

• "Chairs at our table were VERY very dirty."
• "You could see trapped food between the wood on the table top."
• "The restaurant was very untidy. Dirty carpet and frayed badly round the edges needs replacing."
• "I don’t know when the pub was last decorated, but it’s currently shabby and tired looking."
• "Very little atmosphere inside or out."
• "MIND the STEP entering the toilets."
• "The duck on the festive menu was a very small helping."

Management and Maintenance

Pros:

• "Has disabled toilet. Good parking facilities."
• "The brewery needs to give the landlord/landlady freedom to make changes to the pub."
• "The lovely young lady that took our order bought us out as requested a raw carrot for our dog to munch on."

Cons:

• "The management of this establishment should be ashamed to leave staff to sort out their mess and incompetence."
• "Has, in the past, been our first choice but no more"
• "Avoid if you are disabled. This awful pub had no key for the disabled lavatory."
• "Manger of the waterwitch Put a sign up sorry due to staff shortage won’t be doing food today not that hard"
• "Very busy and no staff which made the visit unpleasant."
• "Overpriced!! £10 for two pints of bear & one Diet Pepsi."
• "The price is well over priced in this pub."

Value

Pros:

• "Good value too."
• "Great food service and prices."
• "Definitely would recommend this establishment."

Cons:

• "Got food poisoning from this place 😩 never been so ill 🤒."
• "Will not recommend to anyone else."
• "Will never go there again and will let as many people know how dreadful the Waterwitch is"
• "Ended up having to go for something over budget compared to what we'd originally wanted."
• "Won't be going there again."
• "Very very poor service, if it was possible I would give it no stars."
• "Asked about eating outside, I was told I couldn’t because of wasps."